HELP DESK
I'm trying to use MP3Gain, as recommended by Ms Wanda Sloan for managing MP3 files.
When I hook up my iPod to my PC, iTunes recognises and lists the more than 3GB of songs I've recorded.
However, when I open the folder My Computer/Burin's iPod/Recordings, to apply MP3Gain, nothing shows on-screen - the folder's empty. How can this be?
When I examine the properties of the folder, I get:
Recordings
Size: 0 bytes
Contains: 0 files, 0 folders
How can I use MP3Gain on this folder's songs?
BURIN KANTABUTRA
Database replies: Wanda Sloan replies: I can only speculate on this one for the moment. My first guess is that you have copied the songs from a CD, or something along that line, and that they are protected by being read-only and/or hidden. MP3Gain may not be able to see protected files.
If you can see the files in the folder, you can mark them all, right click, choose Properties, and down at the bottom of the menu remove the read-only or hidden attributes as necessary.
In case you cannot see the files, open My Computer, Tools, Folder Options. Click on View and scroll down just a bit. Click "Show hidden files and folders". Un-tick the box "Hide extensions for known file types". While you are at it, untick "Hide protected operating system files". Click Apply, inform Windows that it's your personal computer, click OK and try MP3Gain again.
I do hope this helps because some of the mysterious ways that iTunes and iPod work are deep, black secrets.
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Net slow-down
This is not a cry for help, it's a scream!
I live in Pattaya, and use TT&T (Maxnet) as my Internet service provider. Having family both in Denmark and Norway, I have used Skype often and the quality has, until recently, always been perfect. However, this changed totally between Christmas and New Year's Eve. Since then, Skype has been useless.
I have tried everything: Closing down my Windows Firewall, deleting my Comodo Firewall Pro, loading an older version of Skype, but nothing works.
The information Skype gives me when calling the Test Call Centre shows that I loose more than 50 per cent of packets and the "roundtrip number" is more than 7,000ms.
I have talked to the TT&T office here in Pattaya, and they offered the advice that there was a problem with the connection out of Thailand and that all would be fine by the end of the month.
My friends using TT&T have the same problem, but friends with ToT say that Skype works fine for them.
So this is my question: Have you heard from other users around Thailand with TT&T that have the same problem, or is it only here in Pattaya? My Internet connection is very fast for web sites in Thailand, but going outside this country I can take a coffee break while waiting.
I could go back to TOT, but I left it because it did not work. It seems that Internet connections here in Thailand are like being in a time machine - I had a better connection in Denmark 15 years ago.
Hopefully you may be able to give me some information that expands on the advice from the TT&T office.
KLAUS SCHACKT
Pattaya
Database replies: Wanda Sloan replies: I haven't received specific complaints like this, but I know a few people who live in Pattaya, and many of them complain about their Internet service, but I have not heard that they had services like Skype shut down.
I will forward this to our wonderful in-house helpdesk. It is possible that some of our people have heard of this problem and/or a solution.
(If any readers can throw any light on Internet problems in Pattaya, please drop us a note to database@bangkokpost.net)
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Am I being watched?
Following your recommendation, I downloaded Shock 4Way 3D. When I started to install it, one of the anti-malware programs I run on my computer identified something called "IFSKeylog" as part of the installation program.
Is this thing really trying to install a keystroke logger on my computer?
Needless to say, I didn't continue with the installation after that.
ANDREW KOHNHORST
Database replies: Wanda Sloan replies: Well, we have to break this into two parts. Shock 4Way 3D has to hook into your system and monitor keystrokes in order to know when you press the keys that activate the program, yes. That is true of any utility activated by a hot key.
IFSKeylog is not a keylogger, though, since a keylogger - by definition - keeps (or transmits) a log of the keystrokes. I suspect that your malware detector would fail to find any such log connected with this program, and its report is a false-positive. In short, Shock 4Way 3D monitors, but does not log keystrokes.
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