Suvarnabhumi rated 5th best airport

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Suvarnabhumi rated 5th best airport

  • Published: 11/03/2009 at 05:03 PM
  • Online news:

Suvarnabhumi airport was rated the world's 5th best airport of 2008 by the Geneva-based Airports Council International (ACI), acting Airports of Thailand president and Suvarnabhumi director Serirat Prasutanond said on Wednesday.

South Korea's Incheon International Airport won the Best Airports Worldwide category for the fourth straight year. Twelve international airports were considered.

The ACI also ranked Suvarnabhumi as the 28th airport for service quality, climbing from the 41st spot in 2007. The ACI conducted a survey on service quality of 108 international airports, involving over 200,000 passengers worldwide.

The top three airports for best quality service were all from Asia - South Korea's Incheon International airport, Singapore's Changi airport and Hong Kong International airport.
 
Mr Serirat said Suvarnabhumi aims to be in the top 10 of the best airport service quality category this year by improving the venue's atmosphere, cleanliness, facilities, services as well as passenger safety.

Bangkok's international airport can handle more than 40 million passengers annually.

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  • peter

    Discussion 26 : 27/03/2009 at 03:06 PM26

    Obviously a LIE-You cannot even use the internet!!They want 500B/hr-you get better airports anywhere in the world-This is another lie about a purchased award. A lie for liars to pretend to believe.

  • Jay

    Discussion 25 : 27/03/2009 at 12:46 PM25

    I find it hard to believe that as a semi cripple flying business class on a That air flight that I must load up a flight of stairs from the field rather than walking on through a hall attatched to the building. Reminds me of the Air Asia airport in KL.

  • Paul

    Discussion 24 : 27/03/2009 at 12:08 PM24

    Don Muang is history and under shadow of uniformed/mafia for service provided.

    New Bkk airport is also nearer to Pattaya and easy to expand

  • JD

    Discussion 23 : 25/03/2009 at 10:37 PM23

    No way. Don Muang was much better. I now routinely travel though Singapore instead of Bangkok because I dislike this airport so much (living in Phuket).

  • airport

    Discussion 22 : 24/03/2009 at 04:01 PM22

    Suvarnabhumi rated 5th best airport?? This must be a joke. If they want to be the 5th best airport then they have to improve a lot. Dirty WC, missing text at arrival boards, bags hanging unsupervised and nobody cares about it, illegal taxi drivers etc....

  • pom

    Discussion 21 : 20/03/2009 at 04:08 PM21

    i want to see Suwanaphum airport is world's 1th.

    Fight fight !!!!

  • nugoon

    Discussion 20 : 20/03/2009 at 10:40 AM20

    Suvarnabhumi has NEVER been rates in the 5 position. The airport is an embarasment

  • Sasichome

    Discussion 19 : 18/03/2009 at 10:17 PM19

    I totally agree with Nok (Discussion 18)

  • nok

    Discussion 18 : 18/03/2009 at 12:08 AM18

    What about on the corruption scale? It surely would make the number one position as the airport most corrupt during its construction and even now in its commercial administration. Thais have nothing to be proud of about this cheap-looking and tinny airport, but they could be immensly proud as a nation if they could somehow successfully uncover and expose such massive corruption and bring the all perpertrators --especially the big fish--to justice.

  • benkie

    Discussion 17 : 17/03/2009 at 10:44 PM17

    I cannot imagine how can Suvarnabhumi Airport be the top 5. I was there just 1 month ago. The boarding of passengers was in a mess. I travelled on Business Class on Thai Airways. There was no pre boarding announcement. All they did was just brought up a sign requesting Business Class passengers to board first. All passengers just rushed to the gate, including economy class passengers, resulting in a fight between two passengers because one business class passenger who was supposed to board first stepped on an economy class passesnger's feet accidentally. Anyway, the economy class passenger was not supposed to board but he too was rushing to board. Very messy and very disorganised.

    If the Airport wants to be the top 10 in service quality, they need to do more.

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