Philippines orders airlines to improve services
- Published: 21 Dec 2012 at 11.05
- Online news: Aviation
Philippine authorities ordered airlines Thursday to feed and fully reimburse passengers of delayed or cancelled flights amid rising complaints about budget carriers that have driven robust aviation growth.
A plane of Philippines' largest budget carrier Cebu Pacific takes off while another taxiis at the international airport in Manila on October 17, 2012. ©AFP PHOTO/TED ALJIBE
The "bill of air passenger rights" sets out the minimum to which passengers are entitled if they are bumped off seats or if their plane fails to take off on time, said Civil Aeronautics Board secretary Eldric Peredo.
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