If you were travelling from the US to Israel via Europe and the flight was delayed, how would you be compensated by the airlines, given there are three different regimes that apply, with different levels of trigger points for different levels of compensations?
Passengers throng Don Mueang airport ahead of the Songkran holiday earlier this year. The concept of a unified code of passenger rights is gaining steam, with the first principle for regulators being to do no harm — intended or unintended. THITI WANNAMONTHA
As a passenger, what are you entitled to? And as an airline, how do you comply with those three regimes?
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