BRIDGING THE GAP
'Khun Kriengsak, I want to coach Khun Vichien, my technology chief, to use better judgement," Mana tells me.
"Khun Mana, leadership judgement has three critical domains: people, strategy or crisis. In which one do you think Khun Vichien lacks good judgement?"
"I want to help him with people judgement. Our IT department has a very high turnover rate _ double the market rate for other companies in our industry."
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