Not up to speed | Bangkok Post: business

TECHNOLOGY

Not up to speed

Broadband internet providers face consumer ire over slower-than-advertised service.

Published: 3 Oct 2012 at 00.00
Newspaper section: Business

High-speed internet access is spreading quickly, but the overall quality and speed of an internet connection is another story.

The quality and speed of an internet connection is determined largely by the capabilities of the internet service provider (ISP). Customers today are not getting what they pay for, leading to a surge in complaints relating to poor speed and service quality.

The number of fixed broadband internet households is expected to reach 4 million this year out of a total 22 million households.

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ardsong
Post : 56
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Discussion 3 : 06 Oct 2012 at 10.583
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I would be happy to get 70% of promised speed. I might get 30% of this on the best day.
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freddie
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Discussion 2 : 05 Oct 2012 at 22.552
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I would be happy to get 70% of advertised speed. I probably get 40-50% on a good day.
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khunbj
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Discussion 1 : 03 Oct 2012 at 19.071
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The ISP's hold back on international transfer speed....they should be forced to pay back the customers for this, but ain't gonna happen ..... In Singapore there is also problems with internet speed albeit at a higher level.
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