'Just responding to the competition is not enough. We have to bear in mind all the time that we need to keep our business growing," says Pisith Patamasatayasonthi, the president and chief executive of Index Living Mall Co Ltd. "Since Index was established in 1973, I have tried to expand the business in different aspects in order to grow and be competitive at all times."
Pisith: Managing people is key
A modest and soft-spoken executive, Mr Pisith says he learned the value of constantly seeking new ideas through his own work experience, especially when dealing with foreign customers.
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