'Do It Yourself" (DIY), a trendy consumer lifestyle concept widely known in the interior decoration field, is extending its reach to the financial world, redefining the way banks are offering their services.
An applicant for a motorcycle loan is interviewed online by WorldLease’s credit evaluation staff during last year’s trial run of SAMM, a system that automates the loan application process. The machines have been installed at motorcycle shops in 46 provinces.
For now, DIY financial transactions are seen only in the online or internet channel. They are made available by several banks seeking to make internet banking more convenient for customers.
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