Fighting scammers
The Bank of Thailand's new service centre has been set up to resolve consumer complaints
Consumers at times are too overwhelmed by the complicated array of financial products to weigh actual risk and return. So when contacted by call-centre gangs or victimised by credit-card or email fraud, they feel positively helpless.
The Bank of Thailand has opened a service centre to offer suggestions and solutions to help consumers avoid such scams.
Its 1213 hotline operates Monday through Friday from 8.30am to 4.30pm, with 24 hours a day of interactive voice response.
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About the author
- Writer: Parista Yuthamanop
- Position: Writer
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