Expat wins suit against KTB

Published: 9 Nov 2012 at 17.59
Online news: News

An Australian has won a consumer protection case against Krung Thai Bank (KTB) for deducting money from his account for a debit-card transaction it knew he did not make.

The civil court ordered KTB to pay Jeffrey G. Allen, an Australian living in Thailand, 120,533.50 baht plus 7.5% interest per year, the amount that the bank charged Mr Allen.

The government-owned bank, the second-largest in Thailand, must also pay the same amount in damages to Mr Allen as well as another 5,000 baht in court fees. Altogether, the bank has to pay 245,956.46 baht.

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Asian Hand
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Discussion 6 : 14 Nov 2012 at 10.496
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Good on you Jeff!
Advise hold cc's with international banks. Thai Banks are not there yet.
D4 - once you give your cc to execute a purchase and the print out receipt comes back its already in the system. The signature has become superflous.
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pquinlan
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Discussion 5 : 12 Nov 2012 at 10.345
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Good on you Jeff!
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banmebkk
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Discussion 4 : 10 Nov 2012 at 09.064
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For any card, I"m sure you need a signature or pin number. In the US they rarely check to see if the signature on the receipt matches the one on your card.
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soltair
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Discussion 3 : 09 Nov 2012 at 21.563
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Not the first time a foreigner wins a case with the KTB. I personally won an out of court settlement in the early nineties with this bank after I was allowed to explain to the judge in my own words. Most banks are basically quite arrogant and they don't loose on legal cases as their lawyers are on retainers anyway.
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tcr
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Discussion 2 : 09 Nov 2012 at 21.442
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In the west, you would just call your bank, report the fraud, and they would take care of it. Here, you have to fight with the bank to prove you didn't make the charges. Crazy. And people wonder why many don't want to put their money in Thai banks?
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brilliant
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Discussion 1 : 09 Nov 2012 at 20.531
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Wow, great!
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Expat wins suit against KTB | Bangkok Post: business