Yellow Pages hires inmates to take calls | Bangkok Post: business

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Yellow Pages hires inmates to take calls

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Teleinfo Media, the operator of Thailand's Yellow Pages telephone directory, has teamed up with the Corrections Department to set up what they call the world's first call centre manned by female inmates. 

Qualified prisoners must have a vocational education or higher as well as computer skills to be hired. Teleinfo Media pays a monthly salary of 10,000 baht per person to the department, which will give half of it to the prisoners. The department will keep 35%of its share for its own use and give 15%to wardens.

Located at the Women Correctional Institution for Drug Addicts in Phathum Thani, the 1-million-baht call centre is designed to provide telephone directory service via 1188.

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