Second-ranked operator Total Access Communication (DTAC) is being required by the national telecom regulator to compensate customers for overcharges of its applicable tariff rates.
The firm is the first found to be in violation of the 99-satang-per minute regulation stipulated by the National Broadcasting and Telecommunications Commission (NBTC).
Taking effect in January, the rule required mobile operators to charge a maximum mobile calling tariff of 99 satang a minute on mobile voice service. The rate will be calculated on the average total price, not per minute.
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