BRIDGING THE GAP
'Coach Kriengsak, I'm worried about the high turnover rate of my employees," Chris tells me. "We're at 30%, while the rate for others in the same industry is only 10%."
"But your company is also a high-performance organisation," I tell him. "How much is your growth rate compared with others in the industry?"
"Other competitors have grown at 3% a year for the past three years, while we've grown at 6% a year over the same period. But a 30% turnover rate is still high."
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