A consumer protection panel is urging the national telecom regulator to amend a significant condition of the fourth-generation (4G) auction draft regarding the responsibility of customer retention.
A man walks past an ad for 4G high-speed service in Bangkok. SEKSAN ROJANAMETAKUL
The condition is meant to force the bid winners to take responsibility for the retention of their 2G customers as mobile operators' concessions are due to expire soon, said Saree Ongsomwang, chairwoman of the NBTC's consumer protection panel.
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