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Suvarnabhumi: Fall in world airport rankings

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With overcrowding, take-off & landing delays & long lines, Suvarnabhumi falls to 25th globally from 13th. 

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Aviation
AIRPORTS

Suvarnabhumi dips from 13 to 25 in global ranking

3/05/2012
Boonsong Kositchotethana, Deputy Editor Business

Suvarnabhumi Airport's position in the latest global rankings plunged this year, widening the gap between Thailand's gateway and benchmark airports like Singapore's Changi and Hong Kong International Airport.

Bangkok's main airport was 25th in a survey conducted by Skytrax, a UK-based aviation consultancy. It was 13th last year.

The results were based on 12 million passenger surveys; 388 airports were covered.

Suvarnabhumi finished 10th in the sub-category of airports handling 30-50 million passengers annually, a new sub-category created by Skytrax.

According to Skytrax, the survey evaluated the total passenger experience across 39 airport services and features. It covered everything from arrival at the airport - through transit and departure - to boarding.

While Skytrax did not provide details on the latest rankings, the results of a 10-month survey that began in July 2011, industry analysts said complaints about the long immigration queues and delays in take-offs and landings, some of the problems resulting from the airport's overcrowding, dragged Suvarnabhumi's position down the rankings.

The downgrade also came as other airports continued to make improvements and as a result advanced up the list.

Suvarnabhumi's overcrowding has been worsening as the airport has been stretched beyond its capacity of 45 million passengers a year over the last two years, making it one of Asia's most congested airports.

Passenger throughput last year was 47.2 million, and the numbers are expected to soar to 51 million this year as the long-awaited expansion, that will raise passenger handling capacity to 60 million a year, is still six years away.

South Korea's Incheon International Airport was voted the world's best this year, the second time that it won the top award, the last time in 2009.

Singapore's Changi Airport finished second in the challenge for World's Best Airport title. It was rated Best Airport for International Transit Passengers and Best Airport for Leisure Amenities.

Hong Kong International Airport, eight-time winner of world's Best Airport award, secured third place this year.

Hong Kong, however, received the Best Airport Dining Experience award and Best Airport Terminal Cleanliness award, Skytrax noted.

(Source: Bangkok Post, Aviation, AIRPORTS, Suvarnabhumi dips from 13 to 25 in global ranking, 3/05/2012, Boonsong Kositchotethana, Deputy Editor Business, link

Airport Ranking Vocabulary

aviation - the flying of aircraft การบิน science of flying aircraft ศิลปและศาสตร์ในการบิน
aviation consultancy

dips - goes down, decreases
global - throughout the world ทั่วโลก
rankings - a list that compares the performance or how good different things or people are
global ranking - a list comparing different places in the world

Suvarnabhumi dips from 13 to 25 in global ranking

latest - the newest, most recent
latest rankings
latest global rankings

position in rankings -
where someone is in the rankings, their rank: 1st, 2nd, 3rd, 4th, etc. ..
position in latest global rankings

plunged
- fall quickly and suddenly

gap
- the distance or difference between two things ช่องว่าง
widening the gap - making difference greater
the gap between X and Y

benchmark
- a standard for comparison, a standard that other things can be compared to and measured by
benchmark airports - very good airports (used for comparison and to measure how good other airports are)

Suvarnabhumi Airport's position in the latest global rankings plunged this year, widening the gap between Thailand's gateway and benchmark airports like Singapore's Changi and Hong Kong International Airport.

survey - gathering information about what people think about different subjects (public opionion) by asking large numbers of people questions and counting their answers, and then using statistics, graphs, and tables to present results (See Wikipedia) การสำรวจความเห็น
conduct survey - do a survey to get information; carry out a survey
passenger survey - asking people who are flying on the airlines how they feel about the service
results - what is produced in the end by an activity or task

Bangkok's main airport was 25th in a survey conducted by Skytrax, a UK-based aviation consultancy. It was 13th last year. The results were based on 12 million passenger surveys; 388 airports were covered.

category - a group of people or things that have similar qualities หมวดหมู่ ประเภท
sub-... - a part of ... 
sub-category - a sub-category of the category (a more smaller detailed category or grouping that is part of the larger category)
annually - happening every year ทุกๆปีด
sub-category of airports handling 30-50 million passengers annually

Suvarnabhumi finished 10th in the sub-category of airports handling 30-50 million passengers annually, a new sub-category created by Skytrax.

services - บริการต่างๆ things produced in service industries, not a physical good that can be bought, a waitress and a cook in a restaurant provide a service, technically: a sequence of activities that does not result in ownership of the outcome (See Wikipedia on services and the goods and services continuum)
airport services
features - the special things that a product or service has (that make if different from others)
arrival - when someone reaches where they are going (arrives) ขาเข้า การเข้ามา
arrival at the airport
transit - the act of moving from one place to another การเดินทางผ่าน
departure - leaving ออกจาก
boarding - when passengers get on the airplane (before the airplane leaves)

According to Skytrax, the survey evaluated the total passenger experience across 39 airport services and features. It covered everything from arrival at the airport - through transit and departure - to boarding.

provide - to give someone something that they want or need
provide details
complaints - when people say there is something wrong and they want it changed
queue - a line, people waiting in a line
immigration - 1. people coming into a country to travel, live, and work there, 2. the controls that governments place on flows of people into the country
complaints about the long immigration queues
delays
take-off -
when the airplane leaves the airport at the beginning of a flight
landing -
when the airplane arrives at a different airport at the end of a  flight
delays in take-offs and landings
overcrowding -
too many people in too small a space

While Skytrax did not provide details on the latest rankings, the results of a 10-month survey that began in July 2011, industry analysts said complaints about the long immigration queues and delays in take-offs and landings, some of the problems resulting from the airport's overcrowding, dragged Suvarnabhumi's position down the rankings.

downgrade - to reduce someone or something to a lower rank or position ลดความสำคัญ
advanced up the list - moved to a position higher up the rankings

The downgrade also came as other airports continued to make improvements and as a result advanced up the list.

capacity - the greatest amount of work that can be done (or traffic that can be handled) ความสามารถ (ความจุ) ในการจัดการ
stretched beyond capacity - made to do more work than it can handle, receive more flights than it can handle
congested - very crowded; too many people in too small a space
congested airport

Suvarnabhumi's overcrowding has been worsening as the airport has been stretched beyond its capacity of 45 million passengers a year over the last two years, making it one of Asia's most congested airports.

throughput - the amount of people or things going through a place (during a period of time)
passenger throughput -  the number of passengers going through an airport (during a period of time)
expected - believe will happen คาดว่า (จะเกิดขึ้น)
soar - to rise very quickly to a high level มีความหวังสูง,พุ่งพรวดขึ้น
expected to soar
expansion - when something increases in size, number or importance การขยายออก
long-awaited expansion - people have been waiting for a long for it to increase in size
award - a prize or a sum of money given to someone for something special they did รางวัล

Passenger throughput last year was 47.2 million, and the numbers are expected to soar to 51 million this year as the long-awaited expansion, that will raise passenger handling capacity to 60 million a year, is still six years away. South Korea's Incheon International Airport was voted the world's best this year, the second time that it won the top award, the last time in 2009.

challenge - an invitation to a competition ท้า
title - the position of a winner in a sports competition ตำแหน่งแชมป์
World's Best Airport title
transit passengers -
passengers who have to wait in the airport for another flight (connecting flight)
international transit passengers
amenities
- the things that make staying or being in place (like an airport) pleasant and enjoyable (such as clean restrooms, good restaurants, stores, no long lines at immigration, etc)
leisure -
activities that you do to relax and enjoy yourself
leisure amenities -
things in the airport that allow waiting passengers to relax and enjoy themselves
secured third place - winning third place in a contest or competition
dining experience - how nice a restaurant is to eat in (and all the things that make eating there pleasant and enjoyable)
airport terminal -
the main building of an airport, that passengers go through to get to the airplanes
airport terminal cleanliness

Singapore's Changi Airport finished second in the challenge for World's Best Airport title. It was rated Best Airport for International Transit Passengers and Best Airport for Leisure Amenities.  Hong Kong International Airport, eight-time winner of world's Best Airport award, secured third place this year. Hong Kong, however, received the Best Airport Dining Experience award and Best Airport Terminal Cleanliness award, Skytrax noted.

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