DTAC plans 4G for Thailand, special court to handle tourist problems & consumer confidence and spending still low.
Signs on beachside resort town Pattaya's famous Walking Street. Pattaya will be the first tourist town with a special law court to handle tourist cases. (Source: Wikipedia)
DTAC plans 4G for Thailand
Telenor of Norway, the majority shareholder of DTAC (Total Access Communication) is planning to invest in fourth-generation mobile broadband service in Thailand after its local operating unit posted "unexpectedly high" data revenue growth. Thailand will be the company's fifth country with 4G after Norway, Sweden, Malaysia and Hungary.
Telenor already provides mobile services in 13 countries, including six in Asia, serving 135 million mobile users. Thailand contributes the largest proportion of revenue in Asia via DTAC and DTAC is Thailand's second-largest mobile operator.
The take-up of 3G service in Thailand is surprisingly quick because of heavy sales of smartphones and tablets. 3G and 4G can increase internet penetration in big cities as well as rural areas. Telenor also aims to roll out its 2G and 3G network in Myanmar by mid-2014. Only 7% of Myanmar's 60 million people have mobile phones.
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Special law court to handle tourist problems launched
Thailand's first law court to specifically handle tourist complaints opened in Pattaya on Thursday.
Tourism is a key sector driving the economy but despite Thailand's popularity, there are frequent complaints about scams from boat rentals to tuk-tuks, taxis and jet skis in many tourist locations.
After Pattaya, Phuket will be the next location for a court, after which similar ones will be set up in Chiang Mai, Koh Samui in Surat Thani, Bangkok and possibly Suvarnabhumi airport.
The court will operate like a one-stop service for tourists to seek justice for unfair practices from scams, theft, conflicts and accidents.
Interpreters will be at the office to receive complaints from tourists around the clock and cases could be taken up as early as the day after an incident with a standard case wrapped up in one day.
The first test case for the court is the speed boat accident that happened in Pattaya on Aug 28.
The family members of the two Chinese tourists killed in the accident lodged a complaint for compensation. The accident and another recent one off Pattaya in which two tourists from South Korea lost their legs had a serious impact on the country.
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Consumers still wary of spending
Thai consumer confidence hit a nine-month low in August as people became increasingly worried about the economic slowdown and political uncertainties. Some of issues consumers were worried about include the delay in government-led infrastructure projects, political uncertainties and falling agricultural product prices, particularly rubber and palm oil, which recently led to street protests around the country. The slow global economic recovery is also a concern.
A consumer confidence index score of less than 100 points indicates pessimism among consumers, while a reading above 100 means consumers expect conditions will improve. A survey by the University of the Thai Chamber of Commerce (UTCC) reported that the consumer confidence index dipped for the fifth consecutive month in August to 79.3 points. It was 80.3 points in July, 81.6 in June, 82.5 in May, 83.7 in April, 84.8 in March and 84 in February.
The country's economic slowdown and weakened consumption has resulted in lower spending on vehicles and durable goods such as furniture and electrical appliances. The export growth forecast has also dropped to 4% from the 7.5% projected in April on the back of slower demand from China and other Asian economies.
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Learn from listening
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around the clock: throughout the whole day and night; 24 hours - ทั้งวันทั้งคืน
beachside: at the beach, next to the beach -
case: a matter that is being officially investigated or heard by a court - คดี
compensation: money that someone receives because something bad has happened to them - เงินชดเชย
complaint: when someone says that something is wrong or not satisfactory - การบ่น, ข้อที่ไม่พอใจ
conditions: the circumstances or situation in which people live, work or do things - เหตุการณ์, สภาพการ, สถานการณ์
confidence: being certain of your abilities or of having trust in people, plans, or the future - ความมั่นใจ
conflict: an angry disagreement between people or groups - ความขัดแย้ง
consecutive: following one after another in order - ติดต่อกัน
consumer: someone who buys and uses goods and services - ผู้บริโภค
consumption: using, eating or drinking something - การบริโภค
contribute: to be a part of a group or an activity and help it to be successful - สนับสนุน
contribution: something that you do that helps to achieve something or to make it successful - ผลงาน,การช่วยเหลือ
court: the place where legal trials take place and where crimes, etc. are judged - ศาล
data: facts or information, especially when examined and used to find out things or to make decisions - ข้อมูล, ตัวเลข, สถิติ
delay: causing to happen at a later time; happening at a later time than expected - การเลื่อน, ช้ากว่าปกติ
demand: the need and desire of people to buy goods - อุปสงค์
dip: going downwards or to a lower level - การตกลง, การลดลง
drive: to force something to go in a particular direction or into a particular position by pushing it, hitting it, etc - ตี, ผลัก,ผลักดัน
durable goods: goods such as cars, televisions. computers, furniture, etc. that last for a long time after you buy them; also called "consumer durables" -
electrical appliances: instruments or tools that run on electricity - เครื่องใช้ไฟฟ้า
family member: a person who is part of a family -
forecast: a statement about what will happen in the future based on information available now - การพยากรณ์, การคาดการณ์
frequent: happening often - เกิดขึ้นบ่อย
global: known throughout the world - ระดับโลก
handle: to be able deal with a situation - ควบคุมได้, เอาอยู่, จัดการได้
handle: to take action in order to deal with a difficult situation - ดูแล, จัดการ
impact: an effect or influence - ผลกระทบ
incident: something that happens, usually something bad - เหตุการณ์
index: a number that shows the price, value, or level of something compared with something else - ดัชนี
indicate: to show - แสดง
infrastructure: a set of systems within a place or organisation that affect how well it operates, e.g., the telephone and transport systems in a country or the system of train tracks that a railway uses - สาธารณูปโภค
interpreter: someone who changes what someone else is saying into another language - ล่าม
invest: to spend money on something in order to make it better or more successful - ลงทุน
issue: a problem that needs to be considered - ประเด็น
justice: a fair result or punishment from a court of law - ความยุติธรรม
launch: to start a new public service - เริ่มโครงการ, เริ่มต้น
local operating unit: the business operations of a large company in this country -
location: where someone or something is - ที่ตั้ง,ทำเล
lodge: to formally make something such as a complaint or a claim - ยื่น (คำร้อง)
lodge a complaint: to make a formal statement to someone in authority that someone has done something wrong - ยื่นคำร้อง
majority: more than 50 percent of a group - เสียงส่วนใหญ่
mobile: able to move or be moved around - ซึ่งเคลื่อนที่ได้ง่าย
mobile (technology): of devices, especially telecommunication devices, that can easily be moved around, e.g., mobile phones, tablets, notebook computers - อุปกรณ์ซึ่งเคลื่อนที่ได้ง่าย
network: a large system of connected parts, organisations, people, etc. - เครือข่าย
operator: a person or company that runs a business - ผู้ดำเนินกิจการทางธุรกิจ, ผู้ประกอบธุรกิจ
penetration: the level at which a product, service, etc. has succeeded in entering a market - ส่วนแบ่ง
pessimism: thinking or feeling that the future will be bad - การมองดูในแง่ร้าย,ลัทธิมองโลกในแง่ร้าย,การหมดอาลัยตายอยาก
popularity: a situation in which someone or something is liked by many people - ความเป็นที่นิยม, ความเป็นที่ชื่นชอบ
practice: a way of doing something - การปฏิบัติ
project: to calculate based on information already known - คาดคะเน, ประเมิน
proportion: part or share of a whole - สัดส่วน
protest: a meeting or rally, sometimes forceful or violent, of people who strongly disagree with something - ชุมนุมประท้วง
reading: taking a measurement of something - จำนวนตัวเลขที่อ่านได้จากอุปกรณ์ (เช่นจากปรอทวัดอุณหภูมิ)
recently: not long ago - เมื่อไม่นานมานี้, เมื่อเร็วๆ นี้
recovery: the process of becoming normal and healthy again - การฟื้นตัว, การฟื้นฟู
rental: the act of renting something or an arrangement to rent something - การเช่า
revenue: income from taxes or business activities - รายได้
roll out: to introduce a new product or service; launch - เปิดตัว, เริ่มนำ
rubber: a bouncy, elastic material used in car tires and waterproof gloves - กล้ายาง
rural: connected with the countryside outside big towns and cities - ในชนบท, บ้านนอก
scam: a dishonest plan, especially for getting money - กลโกง, แผนร้าย
sector: a part of a country’s economic or business activity - ภาค (เศรษฐกิจ)
seek: to try to obtain or achieve something - พยายามได้มา
shareholder: a person who owns some of the equal parts into which the ownership of a company is divided - ผู้ถือหุ้น
similar: like somebody/something but not exactly the same - คล้ายกัน
slowdown: when the economy moves more slowly and worker incomes and company profits suffer and increase more slowly -
specifically: in a detailed and exact way; especially for one purpose - เฉพาะ, เฉพาะเจาะจง
standard: average or normal rather than having special or unusual features - ซึ่งเป็นมาตรฐาน
survey: to ask a large number of people questions to find out their opinions - สำรวจ
take up: to start doing a particular job or activity - เริ่มทำ
take-up: when people start using a new service that is available -
theft: (the act of) dishonestly taking something which belongs to someone else and keeping it - การลักขโมย
uncertainty: something that you cannot be sure about; a situation that causes you to be or feel uncertain - ความไม่มั่นใจ (ต่อเหตุการณ์ ชะตาชีวิต ฯลฯ), ความรู้สึกไม่แน่ใจ
vehicle: a machine that you travel in or on, especially one with an engine that travels on roads, e.g., a car, bus, van, truck, etc. - ยานพาหนะ
wary: careful or nervous about someone or something because you think they might cause a problem - ระมัดระวัง
wrapped up: finished -
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