Japan whitening creams spark complaints | Bangkok Post: lifestyle

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Whitening cream caused skin blotches

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TOKYO - More than 15,000 people in Japan have been left with skin blotches caused by a chemical contained in popular skin-whitening creams, the maker of the products said Tuesday. 

Japanese cosmetics giant Kanebo said it had received 15,192 complaints from Japan from users of 54 products containing the whitening chemical "Rhododenol", in what has become an escalating public relations nightmare for the company.

A third of the complaints are from people with "serious'' symptoms such as at least three blotches or a single patch of discolouration five centimetres or more in diameter, the company said in a press release.

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