Check-in systems of three foreign airlines at Suvarnabhumi airport went down Tuesday but caused no flight delays or cancellations, the airport's director said.
Despite long queues at the airport amid a 20-minute systems failure that affected passengers waiting to board 15 flights, director Sirote Duangratana said flights still departed on time, with no cancellations.
Mr Sarote said he was told of the fault about 3.20pm, and all systems were corrected and working again at 3.40pm. The airlines were Malaysia Airlines, Royal Jordanian Airlines and Biman Bangladesh Airlines.
Mr Sirote insisted the systems failure was not the fault of the airport's management company, Airports of Thailand. He added the airlines were affected because they use a similar check-in system.
A software problem was thought to be behind the failure. Angry passengers vented their frustration at the queues.
- Earlier report: Three airlines affected by system crash