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Scandal at Suvarnabhumi

Several recent cases of alleged extortion at the new airport are in danger of subverting the entire legal system, and scaring tourists away

  • Published: 2/08/2009 at 12:00 AM
  • Newspaper section: Spectrum

Amid embarrassing allegations that police extorted money from a British couple in connection with an alleged shoplifting offence at Suvarnabhumi airport, similar cases are coming to light. Legal consultants and experts believe that if proved true, such scams could subvert the justice system and are no less important than other major corruption cases.


TARGETS: There are claims that some travellers have been the victims of extortion at Suvarnabhumi airport.

The impact of the allegations has sent ripples around the world, with media organisations in the UK and Ireland highlighting the "scams" that target foreign tourists shopping at the airport. King Power duty-free, which denies any impropriety and has posted video online which it says proves customers were shoplifting, has been identified in two cases by foreign media. Some websites, and at least one European travel advisory, are now warning tourists against the shops at the airport.

Official records show a sharp rise in criminal offences at the airport, especially those involving shoplifting, but it is not easy to get a clear picture of the number of cases involving extortion, as legal experts point out.

Sak Korsaengruang, an honorary lawyer from the Lawyers' Council of Thailand, points out that investigating extortion cases is compromised by collusion between the offenders and police officers.

Records at the Ratchathewa police station, which oversees the airport area, show that since 2008 there have been 207 theft cases at the airport. Of these, 78 resulted in convictions, 66 are under police investigation, 10 have been dropped and most of the rest are being handled by prosecutors.

A source who provided help to an Indian woman in April said the offender was accused of stealing an item worth 1,780 baht. However, after intensive negotiations, the tourist had to pay no less than 250,000 baht "under the table" in order for the legal proceedings to be completed quickly so she could return home.

Normally, anyone arrested at the airport is taken to Ratchathewa police station. But the Indian woman was taken to a station on Kingkaew Road outside the airport. They tried to negotiate to reduce her offence by paying back the value of the stolen goods, but the police officer disagreed and said that the case had to go to trial - a procedure that would take several months.

OPEN FOR BUSINESS: Two travellers wheel a trolley past the King Power Duty Free store in Suvarnabhumi airport on its first official day of full operation.

The woman then asked about other possible ways of handling the case. The officer in charge of the bail procedure demanded she pay 250,000 baht (with no chance to bargain the price down because the money had to be paid to several people). She finally paid part of the money demanded before transferring the rest to the officer's account the next day. After the payment, the officer then proceeded with the case, which went to court, where she was fined 4,000 baht. She then returned to the airport and was allowed to fly home.

Other cases during the same period, both at the airport and at other tourist spots, have been handled by a lawyer registered with the Lawyers' Council of Thailand, who responds to calls for help from the embassies.

One case at the airport involved a Western couple, with the husband accused of stealing a mobile phone and some make-up from a cleaner's bag.

After learning that she had been robbed, the cleaner alerted the police, who arrested the man in the airport. But instead of expediting the case, the police detained the man for the maximum period allowed under the criminal code - 84 days.

"The police told me they were waiting for proof of the evidence. So, I asked what the problem was, and they said the brakes had been put on the case, and to remove them would cost 30,000 baht," said the lawyer.

However, the money was not paid and at the end of the detention period the case went to court, where the man was granted probation after he confessed.

But money was paid in the case involving a visiting couple who were arrested in the Thong Lor area for overstaying their visas earlier this year, the lawyer said.


WAITING FOR CUSTOMERS: Employees prepare some of the retail space that will be operated by the duty-free company King Power at Suvarnabhumi Airport.

After being arrested, and about to be taken to the police station, the couple tried to contact their embassy for help. Meanwhile, "negotiations for their release" were being conducted, and eventually the couple had to pay the police 10,000 baht in exchange of their freedom before reaching the police station, the lawyer said.

"You will see that such practices don't only take place at the airport, but anywhere in this country," said the lawyer. "It seems minor compared to major corruption cases, but if it doesn't adhere to the course of justice, justice will never be delivered as those committing crimes will never get punished," said the lawyer.

An officer at the airport's Tourist Police unit said these are frightening situations for tourists.

They are taken to court far from home, where they have no relatives or family to help them or give them advice. Because of this there needs to be someone to mediate and speed up the process.

Someone is needed to help with interpretations and who can help at a tourist's trial. The problems that tourists face without such help are what cause them to be willing to pay under the table for help so they can return home quickly.

The tourist police officer also explained that sometimes the goods involved have very little value, and added that tourists should be aware of scammers and avoid touching goods to avoid being entrapped.

Klanarong Chantuek, a member of the National Anti-Corruption Commission (NACC), established to probe corruption-related cases involving state officials, said money extorted by officials in exchange for legal compromises to help offenders are just as important as major cases. The country's reputation has already been damaged by publicity from the recent cases, he said. Mr Klanarong said the NACC had recently received complaints of similar allegations, and was now gathering evidence to prepare investigations.

"This is not a small issue and it deserves serious investigation," said Mr Klanarong.

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Writer: Amornrat Mahitthirook and Piyaporn Wongruang

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  • DOK

    Discussion 60 : 04/08/2009 at 01:39 PM60

    Actually I acknowledge this as mishap since a year ago or more. But to this point it has to be considered serious for the fact that multiple cases arisen. There may be real shoplifts where as those rotten corrupts simply got aware that such cases can be their alternative for earnings. Then tourists committed real theft have to pay under table or victims got setup also need to practice illicit payment to their predators either.

    Thailand is said to be "Land of Smile" and this may be so but remember nowhere on earth is Heaven. Just take caution when go for shopping.

  • Charger

    Discussion 59 : 04/08/2009 at 11:22 AM59

    I'm glad that the truth has slowly come out from the society that calls themselves, The Land of Smiles. Never and ever trust those in authority; they don't believe in justice. They are all crooks from the top down. My recent pass through Bangkok in March of this year, upon arrival, at the Suvarnabhumi airport, my luggage was split open on the side and some of my items were missing! I have pictures and evidence to prove it and when I left the US my luggage was in tact. I just want to warn people to be careful in Thailand. If you have an option, don't go there until they clean up this mess!

  • TC

    Discussion 58 : 04/08/2009 at 10:07 AM58

    I don,t know if the airport scam is true or not, but much dammage have been done to Thailand as a whole. Who would come to Thailand after reading all these stories? Why is it the Tourism Authority of Thailand (TAT) have not come up to say anything. It is no use to spend tons of money (tax payer's money) in promotion and advertising when this issue still haunts the tourist's mind. The TAT may think that this is a small issue, but I don't think so. TAT have the responsibility to investigate and report its finding to the public and tourist. Maybe TAT is too small to step on some BIG toes.

  • Maung

    Discussion 57 : 04/08/2009 at 08:19 AM57

    I am not surprised to see that Thai police action as I, myself was a victimize by Thai police in Lad Phrao area.

    One early morning I went to buy Bangkok Post which was just five minute walk from my apartment in my night dress . When the police saw me with the enlgish newspaper, he knew that I am a foreigner and he asked me for my passport. I told him that I was just came to buy a newspaper and left my passport in my apartment. He and his partner followed me with their motorcycle no 1226 on the wind shield (the same number on his helmet) and check my passport. Though he checked my passport (I doubt he knows anything about the passport) he demand 10,000baht but has to settle with Baht 4,500.
    So never go out in Thailand without your passport especailly when you are asian. POLICEMEN IN TAHILAND ARE NOT TO PROTECT YOU BUT TO SKIN YOU. I WILL NEVER FORGET HELMET NUMBER 1226 AND LAD PHRAO.

  • Jim in Auburn

    Discussion 56 : 04/08/2009 at 03:01 AM56

    Paying police a higher salary would not change anything. They would just get the higher salary, and all the other money they can scam. A police officer does not care about the salary, it is the ability to shake people down where they make their real money. Salary is probably less than 10% of the money they take in. Are you going to raise their salary ten fold?

  • Panya

    Discussion 55 : 03/08/2009 at 11:14 PM55

    Its too bad news ,Thailand Tourism is already affected by economy, H1N1 2009 ,many other things ,we are from tourism industry in Phuket ,these scam things keeping our business down,compared last 2 years before,even Tsunami done little effect to Thai Tourism.The business was good before 2 years but now only 25%.These scam people degrading Thailand.
    Panya.

  • Martin

    Discussion 54 : 03/08/2009 at 10:09 PM54

    Don't worry, Abhisit is on the case. He is going to end corruption in Thailand. And he is going to find the mastermind behind the Sondhi assassination attempt by September 30, the culprits in the Rohingya genocide one day, the economy is going to see postive growth in the second half, and the moon is made of blue cheese. He is my hero.

  • KhunKan

    Discussion 53 : 03/08/2009 at 07:08 PM53

    I like everybody who invest or buying companies ,land and houses .STOP investing or buying in Thailand.Stop send money to Thai families .Stop buy tax free at the airport.Maybe the goverment wake up one day if the income drops by 50% from the Tourism and forreign investment.And the unemployment raise by 20%.

  • Bubba

    Discussion 52 : 03/08/2009 at 01:44 PM52

    #51 RR: Great idea. But they would probably end up spending most of their time carrying out voluntary body searches...

    i know, comments should remain serious and within proper limits, but i couldn't resist.

  • Red Capitalist

    Discussion 51 : 03/08/2009 at 12:58 PM51

    My suggestion:

    Replace any and all male immigration officers and police officers and any and all male officers in the Ministry of Police and in the Department of Immigration of the Ministry of the Interior (?), including all (senior) executives and (Deputy) Ministers by female officers who are NOT directly related to those who they are replacing.

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