An Australian has won a consumer protection case against Krung Thai Bank (KTB) for deducting money from his account for a debit-card transaction it knew he did not make.
The civil court ordered KTB to pay Jeffrey G. Allen, an Australian living in Thailand, 120,533.50 baht plus 7.5% interest per year, the amount that the bank charged Mr Allen.
The government-owned bank, the second-largest in Thailand, must also pay the same amount in damages to Mr Allen as well as another 5,000 baht in court fees. Altogether, the bank has to pay 245,956.46 baht.
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