1-hour max at McDonald's

News > Local News

Published: 18 Dec 2012 at 18.07
Online news: Local News

McDonald's has imposed a new rule prohibiting customers from loitering in their shops for more than one hour.

Hester Chew, the CEO of McThai, the operator of the McDonald's fast food chain in Thailand, said that customer feedbacks gathered via social media, emails and surveys, indicated people are annoyed at the lack of seating during lunch and dinner hours.

On Monday, the company announced a new policy in which customers are asked not to loiter inside the restaurant for more than one hour at a time during the peak hours. The new rule is targeting people who use the restaurants as meeting place, or for tutoring students.

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steveyinasia
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Discussion 11 : 19 Dec 2012 at 16.3011
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Nothing will happen, I asked the same of the Suzuki mall Starbucks as to why students could study all day, literally no seats to customers. I wrote to Starbucks Thailand and surprise I received a reply....they would look into it. Nothing changed. Singapore Starbucks has a policy, no study between 12-2pm, 5-7PM, all weekend and it is enforced....at these times students are asked to leave.
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steveyinasia
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Discussion 10 : 19 Dec 2012 at 16.1910
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Nothing will happen, I asked the same of the Suzuki mall Starbucks as to why students could study all day, literally no seats to customers. I wrote to Starbucks Thailand and surprise I received a reply....they would look into it. Nothing changed. Singapore Starbucks has a policy, no study between 12-2pm, 5-7PM, all weekend and it is enforced....at these times students are asked to leave.
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martin

Discussion 9 : 19 Dec 2012 at 11.399
Good sick of fighting with students for a seat while they do homework
from iPhone application.
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englishbob
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Discussion 8 : 18 Dec 2012 at 22.588
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Lol... Someone dislikes the comments?

Someone is a broke student of Thai being forced to spend a few baht in a McDonalds instead of paying for a language course.
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pointman-1
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Discussion 7 : 18 Dec 2012 at 21.017
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So that's why McDonalds is full of patrons. I was in Bangkok, walking by McDonalds and was amazed at how many customers were inside. Now I know the deal. Yes, time to set some rules.
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buckseeda
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Discussion 6 : 18 Dec 2012 at 19.596
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So tutoring will have to be at a 59 minute rate rather than hourly from now on!
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franklin
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Discussion 5 : 18 Dec 2012 at 19.435
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Roder that! Buy something or hit the McExit so others can eat.
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geoffo
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Discussion 4 : 18 Dec 2012 at 19.174
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Good, that means next time the red mob riots , the co-comrade leaders can't sit in the cool comfort in their Burberry shirts stuffing their faces like last time while their peons sat in the sun outside.
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barryw
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Discussion 3 : 18 Dec 2012 at 19.043
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This is long overdue. For years I have been astounded to see the majority of 'customers' in McDonalds with nothing on the table. They seem to go there for the aircon, to sleep, study, have job interviews, arrange their market goods to sell or just sit - anything except buy food or a drink. I've always wondered why they weren't thrown out. But Thais are not good at confrontation so I'm guessing that nothing will change.
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bkposter
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Discussion 2 : 18 Dec 2012 at 19.032
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I think the rules are not unreasonable...some people sit in the seats the whole day and use it as a private meeting place. Many Starbuck's are even worse as they offer Internet and comfortable chairs.
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