Mobile phone operators fined B140.3m | Bangkok Post: news

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Mobile phone operators fined B140.3m

The National Broadcasting and Telecommunications Commission (NBTC) has fined five mobile phone operators a total of 140.32 million baht because they each failed to comply with requirements.

Thakorn: consumer protection is the priority in 2013.

Each mobile operator -- Advanced Info Service (AIS), Total Access Communication (Dtac), True Move, TOT Plc, and CAT Telecom -- was fined separately, for varying reasons.

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Your comments

  • Discussion 7 : 03 Jan 2013 at 22.457

    "AIS, Dtac and True Move were also fined for their failure to remove the expiration period on refills for prepaid numbers. The NBTC ordered them to each pay 100,000 baht a day since May 30, 2012 -- or a sum of 21.9 million baht -- as of Jan 3."

    This is not a security issue. This is a gouging the consumer issue.
    I have DTAC 3G post paid, AIS 3G post paid. No problem with the post paid accts.
    But my AIS 1-2-call and DTAC Happy prepaid accounts- they have lowered the validity period to a ridiculous level, all to get the average monthly user purchase up.
    A billion baht a day is not enough to charge these scoundrels.

  • Discussion 6 : 03 Jan 2013 at 21.026

    How about fining True visions for failing to deliver a service when it's cloudy or rains?

  • Discussion 5 : 03 Jan 2013 at 20.255

    I think you're missing the point. The fines are for security issues, nothing to do with quality of service provision.

  • Discussion 4 : 03 Jan 2013 at 20.084

    @ discussion 2 - I couldn't believe it the first time I answered a call on my phone and heard advertising! Such calls have happened several times since then. The SMS junk I don't mind so much, but taped phone calls are another matter.

  • Discussion 3 : 03 Jan 2013 at 20.033

    These telecom operators have annual revenue well over 100,000 million Baht or 250 - 300 million Baht daily. A fine of 20,000 Baht, 80,000 Baht is chicken feed. The total fine of 140 million Baht is just half a day revenue of AIS. In 2011 AIS total revenue was 133,000 million Baht and profit margin after investment was 51,000 million Baht. http://investor.ais.co.th/FileUpload/Investor/2555/02/Conf%20call%20presentation%20FY11%20Final%20(1).pdf

  • Discussion 2 : 03 Jan 2013 at 19.012

    how about banning all the garbage sms and idiotic phone spam messages

  • Discussion 1 : 03 Jan 2013 at 17.511

    Peanut money again, the fines should have been 10, 100 times higher, but the Shinawatras would not have been happy (AIS, remember?)... And when are they going to look into the Internet providers? They are an even larger catastrophy for the customers, not a single one delivers in accordance with its contracts, not speaking of service and maintenance!

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