The management of Thai Airways International (THAI) is investigating alleged maltreatment after a complaint by caretaker government spokesman Teerat Ratanasevi on his recent trips aboard THAI flights between Thailand and Japan.
Chokchai Panyayong, acting THAI president, said on Monday he has formed a committee to find out how problems occurred with the the service Mr Teerat received.
Mr Chokchai said the panel will establish if there was miscommunication that caused inconvenience. If any staff changed data relating to Mr Teerat’s flights, it would be detected because THAI’s flight service system records all such changes.
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