Travel agent leaves 700 tourists stranded

A group of 700 Vietnamese tourists were left to fend for themselves in Bangkok after a Vietnamese travel agent failed to pay its Thai partner for their transport and hotels.

The tourists paid the company to organise their visit to Thailand from June 12 until Tuesday for a two-day Herbalife seminar followed by a tour of Bangkok.

They purchased the package from Travel Life, a firm in Ho Chi Minh City. But Travel Life failed to pass on the tourists' money to its counterpart in Bangkok, Thai 2020, Vietnam News reported yesterday.

"It was the worst tour I have ever taken in my life," one of the tourists said. "We had problems from our arrival in Bangkok. We had to wait for hours at midnight for the hotel pick-up."

Thai 2020 said it lacked the funds to provide services to the group.