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Niche markets
The
pursuit of niche markets is a major component of the strategy to
position Thailand as the Tourism Capital of Asia in three years.
While attracting mass-market tourism is not seen as posing any problem,
it is felt that equal emphasis needs to be placed on targeting high-level
niche markets, comprising visitors who stay longer and spend more.
Among some of these key niche markets are: health & wellness,
medical tourism, long-stay retirees, golfers and film-makers.
SPAS, HEALTH
AND WELLNESS
The spa and health business is perhaps the fastest growing niche
market. According to a recent survey by the Singapore-based Intelligent
Spas Pte Ltd, Thailand’s spa industry is worth US$ 85 million, and
has grown 64% in three years. During 2001/2002, Thai spas had an
estimated 3.3 million visitors, of whom 80% were from abroad.
Nearly every major hotel has some kind of spa facility. While many
are first-rate and world-class, others are not. Hence, in March
2003, Thailand’s first spa association was set up primarily to uphold
industry standards and ensure that clients are aware of those places
that are genuinely committed to providing high-quality service.
At its inception, Thailand Spa Association (TSPA) had a total of
44 members, including 12 hotels/resorts, 12 day spas, two destination
spas, two medical spas and the remainder spa consultants, training
schools and suppliers of equipment and products.
It took more than a year to put the association together, with one
of the problems being that the government was unsure whether to
classify the association under the category of hotel or hospital.
The association’s first President, Mrs. Naphalai Areesorn, says
it will work hard to ensure that the country’s well-deserved reputation
for high standards is maintained.
MEDITATION
CENTRES
For those who cannot afford spas and seek beauty that is more than
just skin deep, the Tourism Authority of Thailand (TAT) is promoting
the growing number of Buddhist temples and centres where visitors
can learn how to meditate.
Thailand has become a leading centre of Buddhist learning and has
a growing number of nationwide meditation retreats, located in cities,
on beaches and in the forests.
A new brochure, recently published by TAT, identifies 18 such centres.
Visitors live in dormitories, eat spartan food, follow a simple
life and listen to lectures in English. Many of these centres have
also set up websites and are attracting hundreds of visitors from
all over the world.
MEDICAL
TOURISM
While spas and meditation are designed to help prevent health problems,
a huge business is being generated amongst those who already have
problems, and need treatment.
Many Thai hospitals and medical centres, which have recently been
listed on The Stock Exchange of Thailand to raise funds for investment
in equipment and construction, see a formidable revenue stream in
attracting clients for medical check-ups.
According to TAT, the cost of getting a medical check-up in Thailand
is a fraction of what it costs in more developed countries. Language
problems notwithstanding, a number of major Thai hospitals have
learned the ropes of the travel business and are marketing themselves
to local tour operators. Many are also regular participants at international
trade shows, like ITB in Berlin and the Arabian Travel Mart.
Indeed, the whole business of linkage between the hospitals and
the travel industry took a step forward when Thai Airways International
(THAI) began packaging medical check-ups as part of its Royal Orchid
Holidays programme.
LONG-STAY RETIREES
Linked to the health-and-holiday concept is the promotion of long-stay
visitors, which is mainly targetted at getting retirees from
countries that have harsh winters and a higher cost of living
to stay for extended periods in Thailand, where it is both warmer
and less expensive. Senior citizens from Europe and Japan are
a primary target.
Originally, plans had called for a special company to be set up
to market this sector, which is seen as having corresponding spin-off
benefits for a number of sub-sectors like housing, health, transportation,
and even recreation.
Those plans have changed somewhat and the government is now looking
into creating another company that will run a card-based operation
for both long-stay and frequent visitors.
The Thai government has created a special category of one-year
visa, which is extended to applicants if they can prove that they
are over 50 and either have a deposit of 800,000 baht or a minimum
monthly income of 65,000 baht.
A special brochure for long-stay visitors says, “To put those figures
into context, costs in Thailand are such that visitors may enjoy
a good standard of living for an average of 50,000 baht a month.”
GOLF
About
350,000 visitors are believed to have played golf in Thailand in
2002, generating an expenditure of nearly 6.2 billion baht. The
Tourism Authority of Thailand is planning to raise these figures
to one million golfers, generating an estimated 18.45 billion baht
by 2007.
In 2004 alone, the plan is to attract 400,000 golfers, who will
generate an estimated 7.1 billion baht, or an increase of 14.29%
over 2002.
There are over 200 high-standard golf courses nationwide. As most
of the courses are located in the provinces, promoting golf also
furthers the TAT policy of ensuring that tourism earnings are evenly
spread throughout the provinces.
The first Thailand Golf Mart was organised in 1998 and has been
held annually ever since. It was last held in May 2003, when the
number of overseas buyers increased 9% over the 2002 Mart.
FILM-MAKERS
Thailand
is rapidly gaining popularity as a filming location.
During 2000-2002, the number of shoots for feature movies, long
advertising spots, television programmes and music videos rose from
402 to 481. More significantly, the budgets involved in these shoots
rose from 450 million baht to 1,401 million baht per year during
that period.
During the first two months of 2003 alone, a total of 85 shoots
were under way in Thailand, with a budget of over 750 million baht.
Japanese, European and Indian units were the three largest. Other
major units came from Hong Kong and the U.S.A.
In January 2003, TAT organised the Bangkok International Film Festival,
which featured 113 international films, 26 Thai films and 130 animation
films. This was followed up in March 2003 when the Board of Investment
(BOI), the Department of Export Promotion and the Fiscal Policy
Office (FPO) conducted a seminar with the private sector to identify
ways to improve Thailand’s competitiveness internationally.
This includes ways to make Thailand a regional centre of film production,
right across from pre-filming preparation to post-filming work.
Ways being considered to support the film industry include:
• Granting specific Board of Investment privileges.
• Lower taxes and customs duties for importing filming equipment
and material.
• Exempting international performers from paying income taxes in
Thailand.
• Extending low-interest loans from the Bank for Small-Medium Enterprises
for Thai companies wishing to get involved in the business.
• Facilitating issuance of visas and work permits for international
film experts.
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