Bangkok Post: Online hotel bookings - Koh Hai Fantasy Resort

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Hotel is very expensive. Rooms quite ok. Huge disappointment that spa was already closed and swimming pool was dirty. We even got rash from the pool! Near the resort is small, cheap and good restaurant without the 17% service charge. Scenery are superb!

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For such a beautiful location, the hotel and room were a severe disappointment. The hotel front on the beach was busy with boats all day and the staff were overrun with visitors, so getting any kind of service was very difficult. The restaurant was full of flies, breakfast was chaotic there were so many people and the food was limited - we had to pay extra for bananas if we wanted them - only watermelon and pineapple every morning! Our room had a nice patio but we couldn t use it because it was so hot and needed a fan. There were no decorations at all on the walls of the room. This pristine, idyllic location deserves more respect and protection from over-tourism. However, we did find tranquility at the resort next door, Thanya, which shares the same beach , along with much better food.

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great, no problems

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Rummen är av varierande kvalitet. Sviterna i strandängar är perfekt om man har små barn med sig. De kan leka på terassen som har tak och bättre mot stranden. Det gör det enkelt att vara på stranden samtidigt som barnen sover i rummet också. Väldigt bra service. Enda nackdelen är att det är många fladdermöss som flyger runt när det blivit mörkt, vilket gör det omöjligt att sitta ute på terassen om kvällarna.

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Stayed in a beachfront bungalow. There was a bad smell from our room, but they moved us to another room. VERY nice location right on the beach! Not much to do, so 3-4 days is enough.

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Worked very well!

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- the resort surrounding neats a renewing - the pool was overclorid - the breakfast was bouring

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Very overpriced resort. The resturant was a huge disappointment, we ordered 4 dishes and not one got right and the food that was served was not good at all. The breakfast was just chaos. Flies and wasps all over. I will NEVER come back to Fatansy resort. The whole stay felt like a ripoff!! I love Koh Hai but Fatasy resort almost ruined our stay.

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Vi hade höga förväntningar på detta hotell efter alla bra recension men vi blev riktigt besvikna. Rummet var fint men vi hade betalt efter för varmvattendusch och det kändes sådär när vattnet värmdes upp av en gaslåga som man fick tända själv. Servicen var en katastrof. Personalen var stressade och sprang mest omkring. Maten var dyr och smakade inget vidare. Gå hellre iväg till de andra resorten på stranden. Frukostbuffén var snål och dålig Läget på stranden var bra och sanden fin. Skönt med gräs när man har småbarn.

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Fungerade bra

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OK, but this brick wall outside window and door is really terrible. Also there is no draft in room because of that wall

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Hotel was at best location of the beach. In general all hotels on Koh Ngai are very expensive in comparision to other accomodation in Thailand. On other islands we had much better bungalows for less money. Generally it is a common habit of most of the restaurants on Koh Ngai (exept Seafood & Villa) to add 10 % service charge and 7 % VAT to the invoice what we never had before in Thailand and results in an expensive holiday as everything on the island is in general more expensive than elsewhere in Thailand. For such a big hotel (89 rooms) there were not enough sunchairs and parasols. But even if these are all negative comments we had a nice stay and a relaxed holiday on this small island.

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Myckrt trevligt bemötande,nackdelen var service boxen som bestod av plastpåse som virades kring värdesakerna och det skrevs rumsnumret på,fick fel när jag skulle checka ut pga att nästa som skulle ha vårat rum hade lagt in sina värdesaker och skrivit rumsnumret på påswn.

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Den var utmärkt,bra service

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Very nice staff and good food

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Great

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Hi, we stayed in Koh Hai for 8 nights were we dived/snorkeled and read a lot of books. We had a nice time on this “resorty” island. General about the island: The best part of the island is the relaxed atmosphere. You can really relax here. The worst part is the restaurants were the food is worse and the prices are higher than on the mainland. Diving/snorkeling Also I have to warn all of you that are going here for the diving.. Since this is a small island divetrips to the cool places only occur sporadicly, even in high season. There are simply not enough divers here. The german own divefirm (rainbow divers) is very open about this and works around it. I highly recommend them. There is also a Thai divefirm. They constantly lies and tells you that there is a dive the next day as a way to weal you in. Don t make my mistake and believe them. The dives are always canceled in the evening before just after the german diveschool is closed. They take a chance and try to weal you in hoping that there by some kind of miracle will be enough divers for a trip. I lost two days of diving before I figured out their tactics. I hate liers so please don t go diving with them. Now to Koh Hai resort. I start with the bad... The rip offs in the restaurant. The worst thing with Koh Hai fantasy resort was, like many other resorts on the island, the restaurant. They rip you of when you order fish. The weight on the scale is not the same as the weight on the bill. Since I saw the scale when I choose my fish. When confronted the once nice waitress forgot how to speak English, blushed and ran away with a nervous smile on her face. This really Ruined my impression of Koh Hai fantasy resort as a serious establishment. Also Thailand as a holliday destination is quesetioned.(See my comment on the thai divefirm as well) On top of the very deliberate scams, this place the restaurant adds 17% to all prices. Most (not all) of the restaurants on the island add 10% tax to their prices, some add 0%. Other restaurants on the island: If you have decided to live here even though they are thieves you should go the camping restaurant next door. Much more value for money as long as you stay away from the pad thai (worste I ever tried) and wear shoes(There are broken bottles in the sand.). If you go to the other neighbor you find the best restaurant on the island at Tanya Koh Ngai Resort. Also if you are up for a longer walk Coco Cottage has a restaurant with good food and excellent staff. And since we are on the subject of restaurants I feel the obligation to warn you for the drinks on Mayalay resort and the food at Thapwarin resort. The rest of the restaurants(We have tried them all) are ok but we can t recommend any of them. Simply put, if you want the best value for your money, go to Tanya, Coco or the camping. Good things at Koh Hai fantasy resort: The rooms at Koh Hai fantasy resort is situated at the best part of the islands east beach. Good at high tide and possible to use at low tide. Compared to most of the resorts at the island the fantasy resort offers good value for money.(We also stayed at Thapwarin which offered a worse quality bungalow for more money.) Observe that I don t compare to other places in Thailand since Koh Hai in general is very expensive. We had a superior room(Some superior rooms are bungalows and this one was.) up closest to the jungle. Quite a bit to walk but a nice view. Peter

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