Koh Samui, Suratthani 84310
|Summary of 19 reviews :||
The Palm Coco Mantra Resort is located on the peninsula in Lamai and is situated directly at the beach. Almost all rooms offer a panoramic view of the ocean and the infinity pool. The rooms are decorated in refreshing colors and feature all modern amenities as well as a private balcony. The pool bar and restaurant serves drinks and international cuisine overlooking the bay of Lamai. The center of Lamai with its shopping and entertainment venues can be reached in a few minutes drive and all kinds of tours can be arranged by the hotel. It is the perfect place to spend a relaxing vacation in a tropical environment.
Nice area. Silent. Clean and friendly Staff. However not that many restaurants unless you feel for walk.
The hotel is fairly new and not yet a year old.One therefore accepts that there might be teething problems -when we arrived there our sea facing bungalows were not available as the rooms had been overbooked?!My mom was in a wheelchair and this was meant to be her last trip so we were greatly disappointed.The next night we all had to share the one bungalow that had become available and the night thereafter we could only start our holiday with two bungalows.The beds are nice and firm and the bedding of good quality.The TV channels are fine, and each room has a dvd player which comes in handy.The cosmetics in the bathroom was in little pottery bottles which were not working well.Pool towels are tiny and seem old and worn out.There seemed to be a general ablution problem or smell around the pool.Hot water worked intermittantly and was never a given.The room airconditioner worked well but was quite noisy.Breakfast was the same thing every day and very basic.The best and worst part of this hotel were the staff.Not only were they wonderfully welcoming and apologetic about our room dilemma but they were always friendly and helpful.Their English was a problem and we battled to communicate.Seemingly the hotel s sytem wasn t computerised and they had all the bookings on a hand written sheet which the staff couldn t keep track of.It didn t have room service,the telephones didn t work, the staff forgot our wake-up call- the bad parts.Good parts were the staff s great attitude, the fact that you could hire a scooter from the hotel,and the setting.This felt more like a decent lodge.Nothing fancy and the interior decorating seemed like a homemade effort.Will we return?I think life is too short to not be a little spoilt on your holiday.It really didn t feel like a hotel at all
Booking was not honored as our bungalows weren t available for the first 2 nights of our stay.
very nice. very friendly
This is a budget hotel. My husband and I were too spoilt by 5 stars hotel, therefore have to move out 4 days earlier. Service is good. Breakfast is included in our plan but hardly can pick anything apart from eggs where they prepare on the spot. Our room was clean but am not used to walking up the stairs, there is not lift.
Service is amazingly efficient. They even give us a refund for our early check out.
The hotel was very disappointing. It is an old style Thai family run bungalow business but charging international resort prices. The bungalows are old, tired and in need of renovation. The first one we were given had a dirty, decrepid bathroom and we had to ask to change. One day there was a power failure that lasted all day. The TV remote didn t work. The shower head was erratic. The water in the basin was a brown colour. The internet service was broken. The beach loungers were torn and dirty. This was a $50 dollar hotel charging $150 rates because of its location on Chaweng Beach. In other words it was a rip off. Not recommended.
I arrived at 12:30 pm, hotel do not allow us to check in until 2:00 pm. The air conditioner made big noise at mid night, I dont know why. The toilet does not work very well. The pipe of the shower is too short, you can not stand streight to have a shower. The room is poor and the price is high, almost 70USD per night. Will never be there again.
The hotel is well situed on Chaeweng, the swimming pool nice but all the bungalow are very old and dirty. Bathrooms not clean awithout maintenance. The roof of the bungalow are going down, some beds broken... For that kind of price it s really not a good deal.
It is a very lovely area. The beach was fantastic and the restaurant and the staff was ok. But the rooms were very used. And we were a little bit disappointed. The prise was much too high for that standard.
Position and gardens lovely. There were some problems with the bathhroom, loose tap, only a trickle of water, and toilet flush. However they did try to fix promptly. Breakfast was good but cooked items not hot. Staff often talking amongst themselves rather than attending to guests. Water in the pool became green. It was however eventually cleaned. I feel with some attention to detail the hotel could be improved and a delightful place to stay.
It was a lovely location, just metres from the water. We liked it so much I would love to buy it. Is it for sale
The booking site was quick and easy, will use again
I recommend this resort to who wants to have all aspects of staying in a tropical island. You will be able to experience relaxation in the same time of having crowded party nights. The hotel location is excellent and the staffs are friendly. I will definitely be back to this resort when I go back to Coh Samui.
Easy and fast.
Room interior not good, poor light condition - you cannot read in the room!! Small toilette. Cleanliness is ok. The Hotel is not near the newly opened Open-Air Disco - you cannot sleept until 2h in the morning. Breakfast is ok. Restaurant at the beach is ok, but pricy as usual. Sorry, we cannot recommend Chaweng Cabana Resort.
Perfect, as usual:-)
:: Standard Room ::
:: Superior Room ::
:: Deluxe Room ::
:: Chic and Stylish, Villa Room ::
SERVICES & FACILITIES
Infinity-edge pool overlooking the ocean & pool bar