Thailand's
tourism industry rode out the post-Sept 11 crisis better than
many of its Asia-Pacific counterparts, but a possible US attack
on Iraq and terrorist threats in the region have had a fresh negative
impact on local tourism-related businesses.
 |
| A
food vendor strolls past empty beach chairs as a storm approaches
Patong Beach
on Phuket late in October. Thailand reassured tourists that
the country
was safe despite warnings from western nations. |
The industry,
which has been given a high profile by the Thaksin Shinawatra
government, received a further boost in 2002 with the establishment
of a new Tourism and Sports Ministry.
During the
post-Sept 11 period, Thailand had a better median growth rate
in tourist arrivals than other Asian countries, with more than
seven million foreign visitor arrivals in the first eight months
of 2002, a 7% increase from the same period the year before,
according to the Tourism Authority of Thailand (TAT).
But the
lingering possibility of a US-Iraq war has led to a slowdown
in the global tourism market as people are growing more reluctant
to travel.
Moreover,
the Bali bombing in October and terrorist threats in Asia have
damaged tourism in the region, which had come to be considered
a safe haven during the post-Sept 11 period.
Many Asia-Pacific
countries, particularly Indonesia, have suffered a sharp drop
in tourist numbers since the Bali bombing on Oct 12.
There was
also a significant drop in the number of outbound tourists from
Australia, whose nationals represented the largest number of
victims from the blast that killed some 200 people.
Despite
all of the external threats, Thailand still seems to be on course
to achieve its growth targets.
However,
travel warnings issued by several foreign governments have had
a slight impact on the local industry with some cancellations
from several markets.
 |
| He
hasn't gone away: Western tourists browse a street stall
selling T-shirts bearing Osama bin Laden's portrait at the
Patpong night market in Bangkok in October. |
The most
affected source markets were Japan, South Africa, Australia,
Singapore, Portugal and Middle Eastern countries, said Sonthaya
Khunpluem, the tourism and sports minister.
Officials said 663 trips cancellations were made in October,
1,541 in November and 1,703 in December.
But weighed
against the 27% year-on-year growth, or almost 700,000 million
tourist arrivals in October, and the estimated 1.8 million visitors
expected during the holiday season in the last two months of
the year, the cancellations were relatively small and manageable,
said Mr Sonthaya.
The impact
of terrorist threats was also expected to affect the industry
in the coming year.
The TAT,
however, is still confident that it would meet its the target
of 10.3 million foreign tourists, who would generate 320 billion
baht in earnings for all of 2002.
The TAT
and the Thai Hotels Association (THA) have urged the government
to counter the negative impact of external developments on the
local tourism industry with a clearer message.
The slow
recovery in the global tourism
and travel industry led to a decline
in Thailand's hotel business in the
first nine months of 2002.
 |
| Tourists
drink outside Shashana restaurant on Khao San restuarant
on Khao San Road, one of three Israeli restaurants in Bangkok.
An attrack in Kenya in November gave rise to concerns that
Israelis travelling anywhere in the world could become the
target of terrorists. |
The average
occupancy rate in Thai hotels
fell to 69%, compared with 73% for
the same period in 2001, said Prakit Chinamornpong,
secretary-general of the
THA, which has 420 members.
In response,
a crisis management plan
was formulated by the Tourism and
Sports Ministry to cope with the tough
times ahead for the global travel and
tourism industries.
The ministry
prepared for three levels of
crisis, from normal tourist cancellations through
to the impact of major terrorist
attacks. Contingency plans are
also in place for other serious situations,
such as a war in the Middle East.
While the
international tourism industry is
performing on course, the local
segment has also been performing well
with the TAT running a continuous campaign
to urge Thais to travel within the
country.
The revenue
generated from domestic travel
this year was likely to meet its
target for 2002 of 308 billion baht, 37.5%
more than in the previous year, as
the campaign to promote local travel had
been effective, said Juthamas Siriwan, TAT
governor.
In 2003,
growth was expected to continue
with projections of 11.5 million foreign
tourist arrivals and 360 billion baht
in revenue, she said. China,
Japan and the Middle East will
be crucial targets for marketing campaigns
by TAT in 2003.
The agency
is looking to position Thailand
as the ``Tourism Capital of Asia''
next year, with special emphasis
on attracting
growth from these three major
markets. To
support the plan, the government would
invite 1,500 international journalists to
visit Thailand in 2003 as part of
its public-relations campaign.
The ``Amazing
Thailand: Experience Variety''
campaign will also be maintained in
2003, with special emphasis on
attracting growth from China, Japan and
the Middle East.
Mrs Juthamas
said competition for market
share was increasing steadily. ``We
need to ensure that we maintain a
strong brand image and positioning through
well-targeted campaigns in all
our target markets,'' she said.
Mrs Juthamas
said the TAT offices in
China, Japan and the Middle East had
been asked to brainstorm new measures
to help encourage tourism.
The TAT
also estimates that Thais and
expatriates will make 63.07 million domestic
trips in 2003, 2.5% above projections
for 2002. Revenue from domestic
tourists in 2003 has been forecast
at 323 billion baht, up 4.9% from
the estimated total in 2002. Campaigns
with Thai restaurants overseas
and initiatives to target overseas Thais
will also be staged.
The government
has set a tourism budget
of 3.3 billion baht for marketing and
3.5 billion for development for fiscal
2003, which started in October. Funds
include spending for the upkeep of
tourist destinations and services.
Under the
tourism master development plan,
a Tourism Act will serve as a
blueprint for industry development, while
a national co-ordinating body will
be established to oversee state initiatives
and streamline budget allocations across
different agencies.
The plan
also called for the establishment of
a Convention and Exhibition Bureau
to co-ordinate measures to
improve the meetings, incentives, conventions
and exhibitions (Mice) market.
The year
2002 could be dubbed as one
of the most important years for Thailand's
tourism industry. With the establishment
of the new ministry, the
industry seems to have brighter prospects
in the future. Tourism
executives had complained for
years that the TAT, while doing a good
job of marketing, had little clout when
it came to tackling threats to tourism
such as environmental degradation and
personal safety problems.
The industry
is expected to benefit from
the new ministry's increased authority
to set new directions and more
effectively co-ordinate policy with other
state and private-sector groups.
However,
some key industry figures have
expressed concern over how much difference
the new ministry would really
make to the development of the tourism
product.
Under the
Sports and Tourism Ministry, there
will be four key offices _ Office
of the Minister, Office of the Permanent
Secretary, Office of Tourism
Development
and Office of Sports and Recreation.
The TAT would be a state enterprise
under the ministry.
The
ministry would be a regulatory body
and would focus on the development of
tourism products and services.
The TAT
would concentrate only on marketing
and promotional activities, which
would allow TAT staff to improve their
performance.
However, Vichit Na Ranong, chairman of
the Tourism Federation of Thailand,
said it was too early to say how
much impact the ministry would have
on the future direction of the industry
as its structure and framework for
operations had not been fully revealed.
Mr Vichit
believes that the ministry would
help to enhance the performance of
the tourism industry at certain levels, but
it needed to be led by someone with
authority as many agencies involved
in tourism were still under other
ministries.
``Although
the industry would now have
its own ministry, there are still other
agencies under other ministries involved
in tourism. Therefore, it still requires
a co-ordinator with authority, like
the prime minister, to give orders,'' said
Mr Vichit.
But
he agreed that separating the regulatory
and development functions of
the TAT was a good move. ``Now,
the TAT does not have to be both
a regulator and marketer. It can
now start
focusing only on marketing and
promoting tourism,'' he said. Prakit
Chinamornpong, the THA secretary-general,
said that the establishment of
the Tourism and Sports Ministry
would definitely be positive for
the industry.
``With its
own budget and minister who
can more easily co-ordinate with other
ministers, it would surely benefit the
industry,'' he said.
But
he questioned whether the ministry might
become a typical bureaucracy, complicating
the tourism industry's development
process and slowing down
both the workflow and decision- making.
``If they
could abolish all the red tape,
that would be very good as the ministry
would have full authority for tourism
and the ability to co-ordinate with
other involved ministries,'' said Mr
Prakit.