NTT taps businesses' digital transformation

NTT taps businesses' digital transformation

Mr Sutas says NTT has a new Client Experience Center on the 17th floor of Column Tower in Bangkok.
Mr Sutas says NTT has a new Client Experience Center on the 17th floor of Column Tower in Bangkok.

NTT Ltd, a Japan-based global tech service provider, plans to focus on cloud, IT management and digital services in Thailand for growth as enterprises gravitate towards digital transformation in the wake of the pandemic.

The company aims to turn its Amata Data Centre into a digital hub for the Eastern Economic Corridor (EEC), investing 20 million baht to establish the 393-square-metre Client Experience Centre at its office in Column Tower to showcase futuristic technologies.

"This is a crucial time for digital transformation as technology helps businesses set themselves apart from rivals and caters to in-depth development for better income and profits," said Sutas Kongdumrongkiat, chief executive of NTT Ltd Thailand, which also oversees sales in Cambodia, Myanmar and Laos.

The company's cloud service is its flagship operation to penetrate the Thai market as the pandemic spurred cloud adoption to accommodate remote work and agility.

Last year NTT invested 500 million baht in Bangkok 2 Data Centre in Amata Industrial Estate and invested another 200 million to develop cloud services that can support hybrid cloud.

"Amata Data Centre can be an IT hub for the EEC where local enterprises could expand their footprints in other Asean countries," said Mr Sutas.

NTT also focuses on Myanmar where infrastructure investment is on the rise.

"In January, we set up NTT Myanmar United to gather local resources for development but development is still affected by the pandemic," he said.

NTT Thailand, which has around 1,000 employees, booked US$200 million in revenue last year.

"We spent time during the lockdown reskilling our workforce to cope with the uptake of digital transformation in many sectors, such as retail, banking, manufacturing, telecom and healthcare," said Mr Sutas.

NTT also sees opportunity in cybersecurity management services because of rising cyberthreats and shortage of cybersecurity workers, he said, adding the company now has the security operation centre to monitor such threats.

He said the company needs to focus more on emerging services to offset the slowdown in earnings from digital infrastructure connectivity business.

"New services are projected to contribute half of the company's revenue within three years, up from 10-20% at present," said Mr Sutas. "The new services would rise in line with demand for digital transformation over the next three years."

Referring to the Client Experience Centre, he said the facility will display new advanced technologies, such as intelligent workplace tech, robotic process automation system and intelligent AI translation COTOHA.

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