Tourist guide from hell

Tourist guide from hell

Furiously angry tourist guide in China caught & punished for threatening tourists because they did not buy enough, in viral video viewed by over 35 million in China.

The job of tourist guide is a high-stress, high-stakes occupation in China. (Source: Sina Weibo & YouTube)


Tourist guide from hell

A recent incident in China provides a lesson of sorts to future tourist guides.

In a viral video that racked up over 35 million views in a couple of days, a Chinese tourist guide in Yunnan is furious at the tourists in her group because they did not spend as much as she wanted. She yelled at them for almost five minutes as the tourist sitting next to her secretly recorded her whole embarrassing rant on video, later posted to YouTube:

The incident took place on April 12th when tour guide Chen Chunyan abused tourists for over 4 minutes, accusing them of being immoral, having no virtue and without conscience, as she ranted:

"Three or four people only bought a 1000 RMB [160 US dollar] bag,... you will get what you deserve. Do you even have a conscience? If you really don’t have any morals, then karma will come and get you…if you only buy a 1000 dollar bag, then what did you come here for in the first place!?... I've invested four days, I have parents and children. If you don’t spend money, don’t you question your own morals?...  If you don’t spend at least 3000 to 4000 dollars, your return trip will be cancelled."

The tour stopped at several places to shop including pearl and jade shops.

To combat the problem of tour guides forcing tourists to buy lots of things, the local provincial government in Yunnan has set up a code of conduct called the "15 rules" (十五不准) but these rules have not stopped incidents such as this from happening.  

Chen later repented and claimed she had been "impulsive," but said since her income was completely based on how much money tourists spent during their tour she was forced to pressure tourists into buying things, so she also had a grievance

Chinese netizens were furious about what happened and suggested that low-cost tour groups that rely on kickbacks for making money should be banned.

In the end, Chinese authorities decided that the ‪tour‬ ‪guide‬ who yelled at the tourists for not shopping enough would have her tourist guide license revoked and the ‎travel‬ agency she worked for would be suspended and pay a fine of $3,222.

An apology with 500 yuan ($81) in compensation was paid to tourists in the group.

Translation: "Don’t shop and I'll scold you!" screams a tour guide while a travel agency holds a "zero base salary” knife to her back (Source:

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  • abuse: to use or treat someone or something wrongly or badly, especially in a way that is to your own advantage - ใช้ในทางที่ผิด
  • apology: an act of saying sorry - คำขอโทษ
  • authority (noun): a person or government agency who has the power to make decisions or enforce the law - เจ้าหน้าที่ผู้มีอำนาจ
  • banned: officially not allowed to do something - ถูกห้าม
  • base salary: the money paid to a worker that doesn't depend on sales they make or their performance -
  • based on (verb): information or facts used to make a story, calculation, judgement or decision - ตั้งอยู่บน,ยึดเป็นหลัก
  • cancel (verb): to decide to stop something that has been arranged from taking place - ยกเลิก
  • claim (noun): saying that something is true although it has not been proved and other people may not believe it - ข้ออ้าง ข้อกล่าวหา
  • code of conduct: rules of proper behaviour for a particular job, organisation, etc. -
  • combat (verb): to try to stop something unpleasant or harmful from happening or increasing - ต่อต้าน
  • compensation: money that someone receives because something bad has happened to them - เงินชดเชย
  • completely (adv): totally, in every way possible - อย่างทั้งหมด
  • conscience: the part of your mind that tells you whether your actions are right or wrong - สัมปชัญญะ
  • couple: two - สอง
  • deserve: of something that you earn or are given because of your behavior or qualities - สมควรได้รับ
  • embarrassing: making you feel ashamed, nervous or stupid - น่าอับอาย, น่าอับอายขายหน้า
  • fine: an amount of money that you have to pay because you have broken the law - ค่าปรับ
  • furious : extremely angry - ซึ่งโกรธจัด
  • grievance: a complaint about being treated in an unfair way - ความคับข้องใจ
  • guide (noun): a tourist guide, a person who brings tourists to interesting places to see on a tour - ผู้นำเที่ยว
  • immoral: people doing bad things that are not "moral" การผิดศีลธรรม, การผิดทำนองคลองธรรม -
  • impulsive: acting suddenly without thinking carefully about what might happen because of what you are doing [ADJ] - หุนหันพลันแล่น, ตัดสินใจเร็ว
  • in the first place (idiom): from the beginning; from the start - ตั้งแต่แรก
  • incident: something that happens, usually something bad - เหตุการณ์
  • income: money that someone gets from working or from investing money - รายได้
  • invest: to spend money on something in order to make it better or more successful - ลงทุน
  • jade: a hard stone that is usually green and is used in making jewellery and decorative objects - หยก,แร่หยก
  • karma: a belief in Hinduism and Buddhism that the way in which you behaved in past lives affects your present life, and the way in which you behave in this life will affect your future lives - กรรม
  • kickback: an amount of money that is paid to someone illegally in exchange for secret help or work - เงินสินบน, เงินใต้โต๊ะ
  • lesson: something you learn in school from your teacher or that you teach yourself - บทเรียน
  • license: an official document that gives someone permission to do or use something - ใบอนุญาต
  • local: in or related to the area that you live, or to the particular area that you are talking about - ท้องถิ่น
  • moral: relating to right and wrong and the way that people should behave - ทางศีลธรรม, เกี่ยวกับความรู้สึกผิดชอบชั่วดี
  • netizen: a person who uses the Internet a lot - พลเมืองเครือข่ายคอมพิวเตอร์
  • parents: a person's father and mother - พ่อแม่
  • pearl: a round shiny valuable ball found that grows in pearls and is used in jewelry - ไข่มุก
  • pressure: to try to make someone do something by forcing, threatening, or persuading them in a determined way - กดดัน
  • provincial (adj): related to "provinces" , the different parts of a country - ประจำจังหวัด, ส่วนท้องถิ่น
  • question: to have or express doubts or suspicions about something - สงสัย
  • rant: a loud and angry complaint about something - พูดโวยวาย, พูดโผงผาง
  • recent: happening or starting a short time ago - เร็วๆ นี้
  • rely on: to need something in order to continue living, existing, or operating - อาศัย, พึ่งพาอาศัย
  • repent (verb): to feel and show that you are sorry for something bad or wrong that you have done - สำนึกผิด, รู้สึกผิด
  • revoke: to officially say that something is no longer legal, e.g., a contract, a law, a document, etc. - เพิกถอน
  • salary: a fixed amount of money that you earn each month or year from your job - เงินเดือน
  • scold: to criticise someone of whose behavior you disapprove of - ว่ากล่าว, ตำหนิ, เอ็ด
  • secretly: not telling people things, hiding things from people - ซึ่งปิดปาก
  • stakes: the things you can gain or lose by taking a risk -
  • stress: mental pressure or worry - ความตึงเครียด
  • suspended (verb): not allowed to participate or to do a job for a period of time; not allowed to be used for a period of time - ถูกระงับ
  • took place (verb): happened (in the past) -
  • viral: (of a video, photo, story, etc.) spread across the internet very quickly (like a virus spreading a disease) as people share it with their friends or the news media reports on it - แพร่กระจายผ่านทางอินเทอร์เน็ตอย่างรวดเร็ว
  • virtue: goodness; good, moral qualities or habits - คุณธรรม, ความมีศีลธรรม, ความดี, คุณงามความดี
  • yell: to say something in a loud voice, or to make a loud noise because you are angry, afraid, excited, or in pain - ตะโกน,ร้อง
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