Public logs 90,000 complaints with govt

Public logs 90,000 complaints with govt

More than 90,000 complaints were lodged with Prime Minister Prayut Chan-o-cha and the military regime last year with noise pollution from entertainment venues and teenage motorcycle racing ranking as the top public nuisances.

Sompas Nilapund, deputy permanent secretary of the the Prime Minister's Office, yesterday said a total of 90,606 public complaints were submitted to the office's Public Service Centre last year.

So far, the government had addressed 80,984 (89.3%) of them, and was in the process of seeking solutions for the remaining 9,622.

Of the complaints, 51,045 (56.3%) concerned social and state welfare; 11,046 (12.1%) involved politics and governance; 9,717 (10.7%) were associated with irregularities in the duties of state authorities; and 8,232 (9%) were related to economic affairs.

At the bottom end of the scale, 7,333 (8%) concerned legal issues, 3,111 (3.4%) pertained to the environment and natural resources; and 122 (0.1%) were about the Licensing Facilitation Act.

Mr Sompas said issues affecting the public the most were noise pollution from entertainment venues, teen motorcycle street racing, problems at the Thong Fah Pracha Rat cut-price stores, and problems related to electricity.

As for Thong Fah Pracha Rat, local stores called on the government to extend the period to register their outlets under the project and expedite the installation of devices to read low-income earners' state welfare cards at their stores.

Mr Sompas said the number of complaints relating to state projects was 6,489, of which 5,702 had been solved. The government was finding solutions for the remaining 787.

Also, 3,745 drug-related issues are among the complaints, of which 3,675 had been solved and 70 are being handled by the government.

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