teleconsultation service for those with symptoms or at high risk of COVID-19
Three major companies in Thailand are joining hands to support Thai people suspected of being infected with the COVID-19 virus.
AIA Thailand in collaboration with True Digital Group and SAMITIVEJ has launched “Virtual COVID-19 Clinic by AIA | True Digital Group | SAMITIVEJ”, a special teleconsultation service tailored to those with symptoms or who are at high risk of COVID-19. Risk categories include those travelling back from high risk countries or having contact with high risk people. The consultation service is free of charge and available all day every day.
Mr. Aekkaratt Thitimon, Chief Marketing Officer of AIA Thailand, said: “The COVID-19 outbreak has affected various sectors, government, private, SMEs, and society. “Whether infected or not or just in doubt about symptoms, it has psychologically impacted many people which has led to mental anxiety. This anxiety also leads to physical stress affecting both themselves and other people around them. AIA Thailand recognises the difficulty Thai people have in this situation. So AIA Thailand is collaborating with True Digital Group, the digital transformation enabler in Thailand, and SEA and SAMITIVEJ, a leading hospitals group in Thailand, to launch “Virtual COVID-19 Clinic”. The clinic aims to enable those with symptoms or at high risk of COVID-19 to consult with medical specialists from SAMITIVEJ, thereby reducing the load on hospitals. The consultation service is free and can be accessed through https://smtvj.com/2R2RXUt”
Chairat Panthuraamphorn, M.D., Managing Director and CEO of Samitivej and BNH Hospitals, said: “This collaboration with AIA and True Digital Group helps relieve distress amid the COVID-19 outbreak in Thailand. As the Thai government has requested people to stay home in order to contain the outbreak, some people are left in doubt as to whether they have the virus, or they may just be at high risk of having COVID-19, so they need to consult with a medical specialist to get clarification. SAMITIVEJ acknowledges these concerns and is trying to resolve them by setting up Samitivej Virtual Hospital, a telemedicine service enabling real-time interactions between patients and doctors. The service enables callers to avoid visiting hospital unnecessarily, thereby reducing the risk of further COVID-19 infection. With physical and mental health so important and something we mustn’t neglect, the service is specially designed to be easily and widely accessible.”
Mr. Ekaraj Panjavinin, Managing Director for Digital Solutions of True Digital Group revealed that: “As the COVID-19 outbreak has afflicted many sectors in Thailand, True Digital Group as a Digital Health Technology Partner is ready to support our expert partners both AIA and SAMITIVEJ to help relieve worries and concerns people may have around potential symptoms of the virus. We want to help enable these people to consult with medical experts online, 24 hours. This collaboration represents another step taken by True Digital Group as a leader in innovation and technology to leverage digital capabilities for every business and everyone in society by delivering healthcare-related technology, or HealthTech. The Virtual COVID-19 Clinic collaboration aims to provide free medical consultation services so every Thai can have access at this challenging time. Additionally, True Digital Group will move forward with Healthcare Technology (HealthTech) Development and collaborate with top-of-the-line partners such as leading hospitals and insurance companies to bring services that can improve the health of Thai people.”
“This teleconsultation service is open to people who have symptoms or who are at high risk of COVID-19. They can access the service themselves from home, so they don’t need to visit hospital unnecessarily. As such, the service is in alignment with the government’s ‘Stay home and stop the spread of the virus for the sake of the nation’ directive.”
Meanwhile, if the online doctor prescribes medication, Samitivej Hospital will make up the prescription at a 20% discount and deliver it for free.
“All this is also consistent with AIA’s brand promise of ‘Healthier, Longer, Better Lives’. AIA promises to support Thai people during this challenging time of the Covid-19 outbreak and this is one of the ways we are fulfilling our pledge,” Mr. Aekkaratt Thitimon concluded.
“Virtual COVID-19 Clinic” is open from 8 April to 10 May 2020 for those with symptoms or at high risk of COVID-19. The free service can be accessed through https://smtvj.com/2R2RXUt or scan the QR code below.
For more information, please contact Samitivej Hospital at 02-022-2222, AIA Call Center 1581 or True Digital Solutions Call Center 02-114-7129.
Remarks:
- The service is only for online consultation, excluding COVID-19 test fee.
- The service provider is SAMITIVEJ which is not included in AIA Group and AIA Group management. AIA is not responsible for any service and offer provided by SAMITIVEJ.
- Service rights apply to conditions as designated by AIA Thailand, True Digital Group and SAMITIVEJ. Conditions and period of service are subject to change. Service as designated by SAMITIVEJ.