‘Central Pattana’ proposes additional proactive measures following ‘Central’s Hygiene & Safety Master Plan’

‘Central Pattana’ proposes additional proactive measures following ‘Central’s Hygiene & Safety Master Plan’

‘Central Pattana’ proposes additional proactive measures following ‘Central’s Hygiene & Safety Master Plan’ for business’s potential stage-3 lockdown easing

asks for new measures for ‘Family Zone’ at restaurants in case of additional government’s mandate

Central Pattana Plc. (CPN), the operator and developer of centralwOrld, CentralPlaza, CentralFestival, Central Phuket and Central Village, Thailand’s first luxury outlet, proposes additional proactive measures for stores and businesses that are likely to be reopened whwith stage-3 of the lockdown easing. 

All CPN’s shopping centres are very well prepared with stringent screening at all touchpoints following ‘Central’s Hygiene & Safety Master Plan’ in compliance with the guidelines given by the Ministry of Public Health and relevant authorities. CPN is also proposing Family Dining Zone for families with over three members but no more than eight. The density limit in shopping centres is also adjusted to 1 person per 4 sq.m. and the operating hours are extended until 21.00 hrs. in response to consumers’ new normal behaviours.

Ms. Wallaya Chirathivat, Deputy Chief Executive Officer of CPN, said: “We would like to thank all the relevant authorities in the government sector, particularly the PM and Center for Covid-19 Situation Administration (CCSA) for listening to our needs and placing trust in private sectors by loosening some enforcements. Since the government allowed the shopping centres to be reopened on May 17, 2020, CPN’s 33 shopping centres and the concerned retailers have fully and consistently followed ‘Central’s Hygiene & Safety Master Plan’ in order to ensure the safety of all places. Owing to public cooperation and their self-discipline, the number of infected in Thailand since the ease of the lockdown on May 17 until today (May 28) remains at a satisfactory level. This helps encourage people to carry on their normal lives more safely and increase their spending. Some have been able to resume their work which helps create cash flow in the national economy.”

Ms. Wallaya added that Restaurants may experience some difficulties in providing services for customers. Therefore, the company would like to propose additional measures for seating arrangement as follows:

  • Restaurants to provide Family Dining Zone for 3 persons but no more than 8 family members. They may share hot pot/pan but each person must use their own serving utensils.
  • In case of sharing plates, customers are advised to use their own serving spoons.
  • Standardise the table arrangement for distancing for every store to use the same rule by always keeping at least 1-metre distance between each table and individual distancing at same table. If the space is less than 1 metre, a table shield must be provided.
  • To extend dinner operating hours by 21:00 hrs.

“The re-opening of businesses in the third phase will strictly comply with the government’s mandate. However, in order to be proactively well prepared, the company has developed additional measures for business groups when they resume their operations in the third phase. The 10 business categories include:

  1. Beauty businesses providing facial treatments
  2. Beauty salons; hairdressing, haircutting, hair colour 
  3. Gyms
  4. Theatres, cinemas 
  5. Skating, rollerblading and bowling facilities or other activities 
  6. Karaoke, game centres and amusement parks
  7. Outdoor water parks 
  8. Health and wellness centres; Thai massage 
  9. Buddhist amulet zone
  10. Convention halls in shopping centres

CPN’s 33 shopping centres are now open Monday-Thursday from 11.00-20.00 hours, and Friday-Saturday-Sunday and public holidays from 10.00-20.00 hours, under stringent guidelines following ‘Central’s Hygiene & Safety Master Plan’. We encourage everyone to have self-discipline to conform to the ‘NOW Normal’ by wearing a mask, respecting social distancing, washing hands with sanitizer and following government policy of checking in and out at shopping centres using the Thai Chana application. For customers’ convenience, we would really appreciate if the system would automatically check-out when customers check-in at new stores to minimise time spent and if customers may access ‘Thai Chana’ application through LINE: centralLife.

In the best interests of our customers and retailers, the company will continue to develop safety measures following ‘Central’s Hygiene & Safety Master Plan’ under five core criteria, namely, (1) Extra Screening, (2) Social Distancing, (3) Safety Tracking, (4) Deep Cleaning and (5) Touchless Experience.


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