‘TIDLOR Insurance Broker’ wins Best Customer Centric Business Model - B2B2C

‘TIDLOR Insurance Broker’ wins Best Customer Centric Business Model - B2B2C

‘TIDLOR Insurance Broker’ wins Best Customer Centric Business Model - B2B2C from Global Retail Banking Innovation Awards 2022

Ngern Tid Lor Public Company Limited the owner of “TIDLOR Insurance Broker”, Thailand’s number 1 insurance brokerage service for lower income customers, providing up-close insurance consultancy by over 5,000 licensed professional brokerage agents from 1,500 outlets nationwide as well as through Omni-Channel, won the Best Customer Centric Business Model - B2B2C in the Global Retail Banking Innovation Awards 2022 hosted by The Digital Banker, the global finance and banking website.

The award is hosted to recognise leading banks and financial intuitions participating in elevating standards and development in digital service and innovation as well as payment system product development, technology, and new customer experiences to take the financial industry to the next era.   

The award testifies to Ngern Tid Lor’s commitment to IT platform technology development to support insurance sales by independent brokerage agents while promoting insurance protection for lower income customers with cash instalment payment option for maximum 10 months of even payment without conditions, no credit card required. Customers are also offered choices of leading insurance alliances according to their needs and protection is activated when the first payment is made. 

This is made possible by innovation development of Areegator platform operated under the concept “Sincere, Understanding, Growing Together”. The online insurance sales platform gives independent insurance brokerage agents registered as members convenient access to sales management via their smartphone, tablet, and computer with privileges to offer customers vehicle premium payment instalments and other conditions used by Ngern Tid Lor brokers without advance payment. The platform enables brokerage agents to offer diverse types of policies from leading insurance alliances responding to customers’ needs with ease and convenience. Areegator is recognised as a vital tool to leverage members’ service provisions among customers. 

Ngern Tid Lor’s insurance has generated continuous annual business growth of 30% compared to overall growth of the non-life insurance sector of 5%. Revenue generated by its insurance brokerage service even exceeds that of Ngern Tid Lor business overall.

For more information on Ngern Tid Lor please visit www.tidlor.com and Facebook Fan page ngerntidlor and for Areegator please visit www.areegator.com and Facebook Fan page areegator or contact call center 088-088-0880 for 24 hours. 


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