NSTDA forges ahead with digitalisation plans

NSTDA forges ahead with digitalisation plans

Supporting fellow state agencies, industries and individuals alike

The National Science and Technology Development Agency (NSTDA)’s newly appointed executive president, Dr. Sukit Limpijumnong, has declared digital technology and emerging technologies a key area of focus for the agency.

He says the NSTDA aims to link its know-how and developed technologies to the digital state service platform as part of its mission to leverage internal technology research and development for people’s utmost benefit.

The state-owned agency has laid out its plan in a bid to increase its service efficiency in response to complaints and to meet requirements of state agencies to fix the problem as well as to provide emergency health services for those in need. The NSTDA recently launched “NSTDA Core Business Policy” to ensure that social and economic development is driven by the power of science and technology. This initiative comprises four principle platforms, namely: Traffy Fondue – the digital platform for city complaint filing management; digital healthcare platform; FoodSERP-functional food and drug platform, and; Thailand i4.0 platform which provides digital transformation for the industrial sector.

Dr. Sukit explained that, “The NSTDA Core Business concept is inspired by the rapid progression of technology during the COVID-19 pandemic. This is regarded as a high-speed fast-track driving Thai people to completely enter the digital world via various amazing application platforms such as food delivery, health and financial services. NSTDA has found that state-owned agencies are keen on digital service platforms and we are ready to work with our partners to provide the best service to the public.”

“We are ready to work for people’s utmost benefits but we can’t do it alone. We need to have close cooperation with our state partners. We have a clear mindset that all people must get the benefit from science and technology. It is hard to translate our work into GDP growth, but it would help state agencies save costs and quickly address the various problems people face.” 

According to NSTDA, the Traffy Fondue platform has received 260,000 complaints and saved 15 million minutes answering them compared to the original system. So far, at least 8,544 units in 50 provinces use the platform. Eight provinces use the platform for all units, namely, Nakhon Ratchasima, Ubon Ratchathani, Khon Kaen, Phayao, Lamphun, Prachin Buri, Phuket and Phetchabun.

Meanwhile, AMED Telehealth: Home Isolation/Community Isolation (HI/CI) was widely used as a home isolation system during the COVID-19 crisis to take care of 1.369 million patients in 1,457 healthcare units involving 16,059 medical staff. The National Health Security Office (NHSO), Department of Medical Services, and Office of Primary Healthcare System Promotion have applied the platform to AMED homeward care. It also supports the Pharmacy Council to offer drugs for 16 common illnesses to patients holding universal healthcare cards who can pick up the free drugs at nearby drug stores.

Dr. Sukit further explained that NSTDA has all the necessary equipment and human resources for the mission, including over 700 PhD staff, comprising over 23% of all staff. He added that the agency prioritises researching and developing advanced technology to increase the country’s competitiveness and expand its potential in agriculture & food, health & wellness, energy & materials & biochemical, and digital & electronics sectors.

“NSTDA experts solve the problems and fulfil the requirements of the manufacturing sector. We go outside to listen to what manufacturers need and increase synergies inside our organisation to achieve the best outcomes.” 

Regarding the agency’s mission to support the Bio-Circular-Green Economy (BCG model), Dr. Sukit said, “The NSTDA is well aware of green economy trends because science and technology development are key elements in achieving the goals. As of now, we are preparing a team to study the circular index platform which might become an export-import trade agreement in the future.”

“Manufacturers will simply report the amount of raw materials they send for recycling and the amount of reused raw material in their products. We simply have to collect and collate the data systematically.”

NSTDA was established in 1991 under the National Science and Technology Development Act 1991. The agency is affiliated with the Ministry of Higher Education, Science, Research & Innovation and reports to the NSTDA Governing Board, chaired by the Minister of Higher Education, Science, Research & Innovation.

NSTDA is entrusted with an important task to accelerate science, technology and innovation development in Thailand in order to respond to the needs of the industry and enhance the country’s competitiveness in the global economy, in turn contributing to national economic and social development.

NSTDA’s website records its strong efforts to develop science and technology and enumerates the socio-economic impact in the form of 73.692 billion baht and 583 projects worth 2.218 billion baht in tax reduction.

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