A glimpse at Thailand's digital economy landscape
With more business activities emerging in Thailand, the International Monetary Fund predicts that Thailand's GDP will grow by 3.4% this year. However, this future outcome can only happen if local companies reinvent themselves for the digital-first economy.
At "The Direction of the Thai Digital Industry: Moving Forward with DEPA" seminar, Mr. Pathom Indarodom – a member of the Digital Council Committee – brought up the disparity between infrastructure and workforce readiness.
Most of Thai software companies are still small businesses with fewer than 10 employees, and they often end up hiring Vietnamese staff to support digitalization.
This fact, however, creates prospects for a company such as CMC Global. The company has established itself as a market leader in Vietnam's IT services sector while also having a major presence in Thailand with over 40 clients here.
"We identified Thailand as a key area because of the intimacy of its time zones, culture, and geographical location, all of which have proven useful for CMC Global's capacity to keep up with the rest of the market," says Mr. Nguyen Viet Bach, Chief Delivery Officer of CMC Global.
Mr. Nguyen Viet Bach, Chief Delivery Officer of CMC Global
Helping Thailand businesses transform digitally
Given Thailand's rapid digitalization, there may never be a better time for CMC Global to expand. CMC Global is backed by 30 years of experience from CMC Corp, ensuring a strong foundation for their expertise and services. Software Development, Cloud Computing, Data Analytics, AI, Business Process Automation, eKYC, Chatbot, and CIVAMS are among the company's services to help Thailand firms transform from traditional digital platforms to new technologies. Beside “Made by CMC” services, CMC Global also assists clients throughout the whole process, from consultation, implementation to UI/UX optimization.
Indeed, possessing qualified technical staff is the lifeblood of the digital economy. This is where CMC Global can help. CMC Global is a member of CMC Corp - a prominent corporation with 6,000 dedicated professionals. Among this impressive number, CMC Global's technological expertise comprises 3,000 highly skilled engineers.
The company also leverages its research and development (R&D) capabilities to drive innovation in the global market, focusing on the requirements of clients. “Our R&D Center has incubated multiple cutting-edge technology applications such as: CIVAMs (facial recognition), eKYC, Social Listening, etc.” Mr. Viet Bach says.
“Besides its current workforce, CMC Global also pushes out various activities to train digital talent resources in science and technology. In 2022, CMC Corporation officially launched CMC University with over 1000 new students in Information Technology.” Mr. Viet Bach adds.
CMC University Welcomes 1000 New IT Students For 2022-2023 School Year
In addition to technical and manpower capacity, CCMC Global also possess deep expertise across various industries: BFSI, Retail, E-commerce, to Healthcare.
According to Mr. Viet Bach, in Thailand and throughout APAC, the company has helped solve problems in Core Banking, eKYC, Transportation Management Systems, Hospital Information System, Telemedicine, etc. CMC Global has successfully operated large-scale projects with nearly 1,000 IT staff involved and become the biggest offshore development center in Vietnam at the moment. This exceptional experience has allowed it to serve multinational corporations with utmost efficiency and professionalism.
Given its ability to meet the requirements of even the most complex projects, Mr. Viet Bach believes CMC Global is best positioned to help BFSI, Retail & E-commerce, and Healthcare organizations develop business cases and equip them with best practices for adopting new technologies.
Committed to taking Thailand’s IT ecosystem forward with tech workforce
As thriving in the digital market necessitates the application of many technologies, CMC Corporation is committed to developing C.OPE2N - an open ecosystem to unlock digital enterprises' potentials. Digital transformation is the key strategy for CMC’s ambitious target of US$1 billion revenue by 2025, most of which come from foreign markets.
Over the last few years, R&D activities for "made by CMC" technology solutions, such as CIVAMS (smart face recognition solution), C-OCR (data recognition), eKYC, etc have been promoted and leveraged by large corporations in BFSI, Healthcare, etc.
CMC Global's strategic approach centers on contributing 40% to CMC Corp's overall goal. To achieve this, the company focuses on enhancing its engineers' capacity with a strong emphasis on key technologies. A dedicated Cloud center was set up with plans to progress towards achieving AWS Premium Partner Tier. Soon, their team will be scaled up to 500 highly skilled engineers specializing in AWS and Azure Cloud technologies.
Recognizing the growing importance of data and automation, CMC Global has formed a specialized team that will include 400 professionals focused on Data Engineering and BPA services in 2024. This team is responsible for driving data-driven insights, streamline and automate business processes, enhancing efficiency and productivity for their clients.
Throughout the whole process, CMC Global ensures to highlight their consulting, implementation, and operation capabilities, showcasing their ability to deliver comprehensive solutions and support to their clients.
Additionally, CMC Global also places great importance on process standardization. Alongside maintaining existing ISO 9001, ISO 27001, and CMMI level 3 certifications, they have set a target to achieve CMMI level 5 certification by the beginning of 2024.
Cloud Computing Core Team of CMC Global - AWS Advanced Tier Services Partner
"It's not simple to figure out which changes will remain, and which will fade away," Mr. Viet Bach added, "but some trends will define the prospects of digital transformation. We want to concentrate on building cutting-edge technology offerings, especially for fintech and health tech corporations, to bring the power of innovation closer to the business world."
The company is interacting with local communities in Thailand through outreach and networking activities. CMC Global will attend the Techsauce Global Summit 2023 conference between August 16th – 17th to advance the conversation about digitalization. During the event, the company will demonstrate its most recent technological solutions, such as Cloud Computing, Artificial Intelligence, etc., with its capability to offer a large pool of IT workforce.
Mr. Nguyen Hoai Anh (right), director of CMC-APAC, speaking to attendees at Cloud Expo Asia 2022
"Without staff familiar with the language of digital, possessing these technologies is insufficient for businesses to benefit from these next-generation technologies," according to Mr. Viet Bach. " This is why we focus on digital talent development. We also want to take more of our localization for Thailand to transfer more value and assist businesses here in becoming digital-first," he concludes.