Are you tired of spending endless hours researching flights, planning itineraries, and navigating through the labyrinth of travel information? Look no further – AMY, a cutting-edge Chatbot by Thai Vietjet, is here to revolutionise the way you travel. With the power of AI technology and human-like interaction, your travel experience is about to reach new heights.
Say Goodbye to Travel Hassles
Thai Vietjet's AMY Chatbot is your assistant travel companion available 24/7 on multiple platforms including Facebook, LINE, and the airline's website at www.vietjetair.com. Launched in 2021, AMY Chatbot is your gateway to hassle-free and personalised travel assistance, available in both English and Thai and is capable of handling a multitude of tasks with ease. AMY understands your needs and responds with a touch of friendliness, making your travel planning experience not only efficient but enjoyable too.
AI-Powered Conversations, Real Human Connection
When more complex inquiries arise, AMY seamlessly hands over the reins to our multi-language live chat agents (including newly added Chinese), ensuring you always receive the tailored support you deserve. Whether it's flight information, booking queries, or adding services to your itinerary, AMY Chatbot has got you covered.
Unveiling the Features of AMY Chatbot and Future Enhancements
Wave goodbye to long waiting times and experience the convenience of AMY Chatbot's impressive features: Flight & Hotel Booking, Pre-booked Meal Selection, Checked-Baggage Purchase, and more. Plus, AMY's extensive FAQ database provides instant answers to common queries, saving you time and keeping your travel plans on track. Furthermore, Thai Vietjet commits to enhancing your travel experience with continuous upgrades to AMY Chatbot:
- Flight Flexibility: Change Flights, Select Seats, and Priority Check-in,
- Expanded Language Support: Chinese, Japanese, Vietnamese,
- Premium Live Chat Channel: Exclusive Access for Premium Users,
- Enhanced CRM Integration: Elevating Service Excellence.
Satisfaction Guaranteed
With a more than 90% customer satisfaction rate, AMY Chatbot is making a great impact on delivering exceptional service, ensuring that every interaction is met with efficiency, accuracy, and a touch of warmth.
Call Center Revolution: Say Goodbye to Long Waits
Since AMY Chatbot's debut, our New Gen passengers have enjoyed a remarkable 75% reduction in call waiting times. Passengers' valuable time matters to the airline, and AMY Chatbot is here to ensure you spend it where it truly counts – on your journey, not on the phone.
Your travel experience deserves nothing but the best, and Thai Vietjet's AMY Chatbot is leading the way. Say hello to a new era of convenience, efficiency, and personalised travel assistance. Let AMY Chatbot be your guide – because with AMY, every journey is an unforgettable experience. Say hello to AMY and make friend now at www.vietjetair.com.