UiPath looks to AI automation

UiPath looks to AI automation

Ms O'Reilly, right, and Tomur Ho, director of sales engineering (Asia) at UiPath, at the company's roadshow in Bangkok.
Ms O'Reilly, right, and Tomur Ho, director of sales engineering (Asia) at UiPath, at the company's roadshow in Bangkok.

UiPath, a US-based enterprise automation and software company, is shifting from robotic process automation to become an artificial intelligence (AI) automation platform to help businesses innovate and be more productive.

Thailand is an important market for AI-powered automation in Asia-Pacific, according to the company.

UiPath plans to invest more in Thailand as one of its robust markets, given the government's promotion of AI as part of its national strategy, while enterprises are keen on leveraging AI to transform their businesses, said Jess O'Reilly, area vice-president for Asia. She was speaking at the UiPath AI-Powered Summit in Bangkok yesterday as part of the company's roadshows in 15 cities across Asia-Pacific.

Ms O'Reilly said local enterprises are actively innovating and accelerating technology adoption by piloting AI projects. UiPath sees this as an opportunity to serve them with AI automation to help them in large-scale projects.

Moreover, Thailand is becoming an ageing society with a declining workforce, resulting in the need for greater adoption of automation and AI systems, she said.

UiPath has partnered with the government and organisations to automate repetitive tasks that are probably low value and help employees focus more on creative and strategic areas.

The company has completely transformed from a robotic process automation company to provide tasks and robotic activities on its AI automation platform, said Ms O'Reilly.

By combining the automation system with AI power, organisations will have the capability to understand, automate and operate end-to-end processes and improve overall efficiency and productivity. This will impact top-line revenue and increase satisfaction of employees and customers, she said.

AI transformation is now top of mind as business leaders are looking to turn AI potential into concrete results.

According to the company's automation generation survey in March 2023 covering 6,460 employees in eight countries, 58% of office workers want more digital tools like AI and automation to do better jobs, while 48% of office workers who use automation solutions report greater productivity and 36% say they have a better work-life balance.

This decade of AI-powered automation will increase global GDP by US$7 trillion through improved productivity, according to UiPath.

The company also introduced a new family of large language models to help customers unlock the full potential of generative AI and transform their business environment to meet their unique needs.

The Extended Languages Optical Character Recognition feature can digitise documents in over 200 languages and is now available in Thai.

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