System administrators are often expected to be problem solvers when maintaining an information technology (IT) or telecommunication system. Successful system administrators tap on quality IT tools. They also work with reliable service providers to find cost-effective solutions to their IT and telecommunication problems.
In-depth experience… trusted by leading organizations
As a key player in Thailand’s telecommunication history, TOT Public Company Limited has over 60 years of experience in helping customers in their IT and telecommunication needs.TOT continues to deliver quality services to Thai businesses in all sectors today, playing a key role in helping customers drive towards success in the international arena.
1. TOT MPLS-VPN
Connect and transfer data intra-organization, branches and headquarters alike
Multiprotocol Label Switching (MPLS) is a new protocol that allows switches or routers to quickly transfer data along the determined routes. TOT’s MPLS services and solutions support point-to-point VPN and also multi-point connectivity so that every point can directly connect in ‘any-to-any’ manner. Customers can also tap on TOT’s MPLS to connect any remote point to their head offices by using a method called ‘hub-and-spoke’. The network security is comparable to FR/ATM-based VPNs without data encryption. The network also supports multi-service and Quality of Service (QoS). The maximum connection speed is 1 Gbps.
2. TOT i-VPN
Access VPN and intranet anytime, anywhere
TOT provides VPN over the internet service with IPSec encryption. Customers get to access to their VPN and intranet anytime, anywhere by using TOT’s VPN, which is available both via wireline and wirelessly. VPNs can also be installed in Network Extension Mode or Client Mode (installed on notebooks or smart mobile devices). The service also supports branch and personal uses.
3. TOT 3G-VPN
Wirelessly connect. Convenient, fast and secure
TOT’s Virtual Private Network (VPN) utilizes TOT 3G network and is capable of connecting via TOT MPLS. Customers can opt to pay a monthly flat fee (per internet speed) or flexible prices according to monthly bandwidth usage (per SIM or SIM groups). The service supports main links and backup links. With such capabilities, it is convenient and cost-effective for customers to use TOT’s services without setting up any wired network.
4. TOT Cloud Connect
Manage and maintain internet systems with full efficiency
TOT’s managed and maintained organizational internet services can be set up in wired manner (Ethernet) or wirelessly (Wi-Fi). TOT eco-leased line internet is a high-quality and high-speed service, with once-only automatic Mac Address registration so the users can acquire instantaneous connectivity. The service provides traffic data collection in compliance with the Computer Crime Act B.E. 2550 (2007). It also manages user database from customer’s head office through the internet.
5. TOT Fiber 2U
High-speed internet service via fiber optic network
High-speed Internet service through optical fiber cable network or Fiber to the X (FTTx) offers outstanding connection speed and stability. The high-speed connection allows for receiving and sending large amount of data simultaneously. Customers can access news, information and entertainment content, as well as surf the internet with no bandwidth worries. The service is extremely useful for customers who require intensive data usage such as transferring of large image files or streaming of video content through the internet. It is suitable for users in households, condominiums, hotels, hospitals, schools, government and private organizations, SMEs, etc.
6. TOT SIP Trunk
Adaptable to different workplaces. Flexible, quality connection
TOT SIP Trunk integrates voice communication technology on traditional phone systems with data communication and Internet Protocol technologies commonly used on internet or intranet networks. This allows for flexibility in adding or changing service areas, while keeping service costs low. SIP Trunk uses IP PBX, SIP Server and Call Manager to connect with Softswitch telephone exchange and applies SIP protocol for interconnection on TOT MPLS networks. This service can also be deployed as ISDN-PRI.
7. TOT Outsource Contact Center
Professional teams ready to serve
Outsource Contact Center service consists of two primary offerings:
1) Smart Call: A solution designed for larger businesses and government agencies. Smart Call offers customers consultation, system planning, as well as design and installation services. TOT’s professional Call Center teams manage call centers both before and after sale processes. Additionally, TOT provides personnel improvement courses catering to different scales of call center. Courses are conducted by professional teams from TOT.
2) Friendly Call: A solution for SMEs that focuses on convenience and cost-effectiveness.
TOT’s managed call centers can act as your outsourced sales teams to receive orders. The call centers can also provide inbound and outbound information services to your customers 24/7. Besides a variety of solutions that TOT has put in place to suit various business models, you may wish to invest in a private branch exchange and develop additional software or applications.
8. TOT International Gateway
Linking all your successes for your business
TOT provides complete international communication and data transfer services for Thailand-based companies and their contact points overseas. TOT customers in Thailand can connect with their customers, partners or branch offices abroad, such as the international exchange of data between Thailand and global internet hubs.
TOT strives to ensure service quality with a dedicated Network Operation Center (NOC) team that manages, administrates, monitors and maintains networks and links. The team immediately attends to any network disruption so that the customers can use the service 24 hours a day. Currently, TOT is capable of providing three formats of international data communication service:
1) Gateway to International: TOT has set up point of presence (PoP) in many countries and cooperated with an alliance of telecommunication service providers to support data transferred to different regions across the globe. This helps to make sure that customers would get the highest quality of service. TOT customers are able to choose from a variety of services, each is tailored to particular needs and requirements. These include International Private Leased Circuit (IPLC) service, International IP-VPN service, International Ethernet service, and International Internet Gateway (IIG) service.
2) Connect to Indochina: TOT readily connects customers to their contact points in the Indochina region. This is achieved via working with a network of telecommunication service providers in the neighboring countries. Each of these telecommunication partners has the ability to answer to the needs of intensive network and data exchange traffic.
3) International Connectivity: TOT has recently made strategic investment in the Southeast Asia-Japan Cable (SJC), an international underwater cable project that connects Hong Kong, Japan and Singapore. The SJC is part of highly effective underwater cable network supported by advanced technologies. The network links internet and communication systems across the Asia with communication networks in America and other continents around the world. The effective connection allows TOT to support customers with their huge bandwidth connectivity and high data transfer speed demands.
9. TOT IDC
Building an IT infrastructure with limitless possibilities
TOT attends to customers’ IT infrastructure needs whether they are co-location, web hosting or VPS requirements. Furthermore, TOT is able to integrate these services with others such as TOT Netlog, TOT Leased Line Internet, TOT MPLS, etc., depending on customer needs.
TOT offers a full range of IT and telecommunication services backed by state-of-the-art technologies catering to the needs of customers from different industries.