Delivery service Kerry Express has apologised after an employee posted photos of sex toys from a customer's damaged parcel on social media.
A company statement posted on the Kerry Express Thailand Facebook page on Tuesday referred to an online post about the actions of four employees at its distribution centre in Nakhon Pathom province. The statement said one employee showed products from a damaged parcel on his personal social media account.
Kerry Express said it had immediately laid off all the employees directly involved because they seriously violated company ethics. The company would also take all possible legal action against the sacked employees, and their supervisor would be disciplined.
It apologised to its customers and the public for the incident.
"Everyone in the executive team greatly regrets the incident. We profusely apologise for causing disappointment and embarrassment. We promise we will do whatever we can to prevent such a problem from recurring... We adhere to the principle of good-guys-in, bad-guys-out," the statement said.
On Monday a post on the Facebook account เพจ ล่า, a popular chat and complaints page, showed a photo capture from another account of a young man sitting on the ground, wearing an orange T-shirt with the Kerry Express logo on the chest. He was holding up a dildo and had an exaggerated, shocked expression on his face. The same compilation picture also showed other sex toys displayed on the ground nearby, along with a damaged plastic wrapped package.
The เพจ ล่า page condemned discrimination and exposure of personal sexual orientation, and the people who sought the address of the buyer.