The Metropolitan Electricity Authority (MEA), represented by Governor Wilas Chaloeysat, and the Metropolitan Waterworks Authority (MWA), led by Governor Manit Panaim, have signed a Memorandum of Understanding (MoU) to enhance public services and streamline organisational operations through collaborative technology initiatives.
Wilas Chaloeysat emphasised, "MEA and MWA, both state-owned enterprises responsible for vital infrastructure, including electricity and water distribution in Bangkok, Nontaburi, and Samut Prakan under the directive of the Ministry of Interior, have embarked on collaborative efforts to elevate service standards and maximise utility for the public. Today's MoU signing signifies our commitment to advancing technology in our services, including the issuance of all-in-one bills for electricity and water supply, as well as the establishment of Smart Meters to measure electricity and water consumption units, enabling online control and management."
Additional services encompass the Metro Application, a digital platform supporting electricity and water consumers for seamless service access, and Big Data integration to foster innovation in response to public needs.
Manit Panaim, Governor of MWA, added, "Our collaborative efforts have been ongoing. MEA and MWA are working together to develop a joint payment system available through both online channels and physical branches nationwide. Additionally, Big Data integration facilitates the provision of user data, reducing paperwork within government service sectors. This collaboration underscores our commitment to establishing a secure and stable digital system while optimising resource efficiency. Ultimately, we are dedicated to knowledge sharing and human resource development to serve the best interests of the public."