The Covid-19 situation has had a big impact on many families who are struggling to survive financially and emotionally each day.
To help them get through this crisis, the Department of Women's Affairs and Family Development, Ministry of Social Development and Human Security, has launched the Line Official Account: @linefamily which offers a private space for those seeking counselling to cope with various forms of problems.
Developed in collaboration with the Thai Health Promotion Foundation and a group of academics in family matters, the new platform comes with many categories of issues including family violence, how to build good relationships at home, child-raising, being a single mother during the crisis, and family law education.
It also provides counselling on family rights and welfare such as the government's financial support for newborn babies, sexual harassment and sexual discrimination by experts from various fields including lawyers and social workers.
After being live 24 hours each day for almost a month so far, this online service is reputed for offering reliable information and other sources of knowledge that can be accessed anytime as well as one-on-one counselling where personal information and conversations are kept confidential.
The platform also connects services from the Department of Women's Affairs and Family Development, the Department of Health and the Department of Mental Health whose experts have joined hands to help answer questions and give advice. Interested persons can also choose to talk to an expert with a certain specialisation.
Add Line OA: @linefamily or visit bit.ly/3eTedes.
